Technical Program Manager, Payments Platform

1 week ago


Singapore Airwallex Full time

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

The Role
Airwallex is a Product-led organisation. Our values include being Customer First, Craftsmanship, and Obsessive Curiosity; we care about the details and creating first-class products at a global scale. Sitting within the product team, our Technical Program Managers (TPMs) drive the end to end delivery of key technical and infrastructure initiatives. TPMs are strong communicators and detail oriented, working closely with engineering as well as our commercial, design, compliance and data teams. Our TPMs manage major initiatives such as card issuing processing systems, payments acceptance channels, and global payouts infrastructure.

Airwallex TPMs are masters of getting things done, high quality execution, and passionate problem solvers.

**Responsibilities**:
1. Manage key Airwallex infrastructure and technical products, from solution design to roadmap and delivery plans
2. Collaborate across product domains to drive cross-functional initiatives and leverage all aspects of the Airwallex product suite
3. Collaborate closely with engineering, senior leadership, financial partnerships, data and infrastructure teams to bring our products to reality
4. Act as a domain expert for technical initiatives, educating stakeholders on solution inner workings
5. Iterate quickly on user requirements, enhancements, and new engineering approaches

**Qualifications**:
1. 3+ years experience in similar or related technology roles (software engineering, systems engineering or technical product/program management)
2. A track record of providing program management across all phases of software development from initiation to deployment
3. Ability to handle multiple, high-priority projects in a demanding environment
4. A responsive and collaborative team-player mentality
5. Strong organisational skills with demonstrated attention to detail
6. Exceptional communication skills, enabling you to deeply understand customer needs and navigate to successful solutions
7. A bias towards outcomes and customer success, with relentless focus and creativity to achieve our objectives
8. Ability to manage difficult tradeoffs such as long term product vision and short term growth requirements
9. Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences
10. Flexibility to work across multiple time zones

**11. Experience in any of the following is a plus**: hyper growth startup environments, software engineering, financial product industry

At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. You'll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.



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