Staff Technical Program Manager, AI Platform

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the Team

The AI team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product and platform experiences.

Responsibilities

This role will be part of our newly created AI team, where we are setting out to build the future of global finance at Airwallex by harnessing data and AI to create transformative solutions that unlock new possibilities for businesses everywhere.

In this role, you will be leading efforts as the Senior Technical Program Manager, on the AI Platform team. With AI-driven solutions that redefine how we provide support and automation for both internal teams and external customers. Airwallex TPMs are masters of getting things done, high quality execution, and passionate problem solvers.

As a Technical Program Manager at Airwallex you will drive the end to end delivery of key initiatives. Your success will be defined by your ability to work closely across our engineering, commercial, design, product and data analytics teams to ensure the way we deliver work is focussed on great customer outcomes.

You will also prove adept day to day at managing your time between multiple competing priorities and demonstrate experience delivering hyper growth across a complex portfolio of products.

Who you are

• At least 7 years' experience in similar or related technology roles (software engineering, systems engineering or technical product/program management experience)
• Bachelor's degree in STEM ideally
• A track record of providing program management across all phases of software development from initiation to deployment
• Ability to handle multiple, high-priority projects in a demanding environment
• A responsive and collaborative team-player mentality
• Strong organisational skills with demonstrated attention to detail
• Exceptional communication skills, enabling you to deeply understand customer needs and navigate to successful solutions
• A bias towards outcomes and customer success, with relentless focus and creativity to achieve our objectives
• Knowledge of the payments domain / financial services will be advantageous

Company Culture

At Airwallex, we pride ourselves on our ambitious vision to change the world. We seek to create transformational value rather than marginal improvements. Our culture emphasizes intellectual honesty, adaptability, resilience, and continuous learning. We are a diverse, inclusive team that values collaboration and accountability. Joining us means being part of a generational company that strives for excellence and makes the hard but right decisions for a better future.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.