Technical Program Manager

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

**Job Description**:
The Visa Technology Planning and Program Management (PPM) team in the Operations and Infrastructure group is looking for an experienced Technical Program Managers to lead and direct large complex end-to-end IT initiatives. In this role you’ll lead initiatives at the heart of Visa’s growth strategy, be at the center of teams working to solve some of the most challenging growth, scale and resiliency problems, all while delivering new features, products and services to customers across the global payments and financial services marketplace.

You’ll work across the Product, Product Development, Infrastructure Engineering technology domains (compute, storage, database, network, middleware, & operations, etc.) interacting with the some of the best and brightest engineers, architects, and product leads pushing the boundaries of what’s achievable in delivering new and innovative payment solutions to the masses.

You’ll need a solid technical foundation of both depth and breadth to guide teams in planning, designing and delivering large-scale high volume and resilient platforms to our customers. Your passion for excellence coupled with uncompromising standards and a positive principle-centered approach to leadership will help lift the programs you lead to new levels of performance.

**Essential Functions**:

- End-to-End Program Management of multiple initiatives across Visa’s Technology and Product groups with alignment to strategic business objectives.
- Work closely with cross-functional groups including internal stakeholders (Product Managers, Engineers, Architects, etc.), and external customers/vendor to create program and project infrastructure design.
- Lead transformation of raw thoughts & ideas into clear technical requirements and create technical blueprints for infrastructure deployment.
- Provision infrastructure through Cloud Orchestration and Management software as required for programs and projects services.
- Lead technical coordination of non-standard HW/SW Delivery across key Technical SMEs in various Technology Domains (Systems, Database, Middleware, Network, etc )
- Responsible for managing project scope and change control, creating accurate and inclusive estimates, management of program budgets vs actual spend, and project schedules, while proactively mitigating risks that could impact milestones and deliverables.
- Drive clear, concise and actionable meetings that bring the right partners to the table and drive decision-making.
- Lead technical discussions and communicate regularly with senior leadership on technical issues, program status, and escalations.
- Provide leadership and oversight of program performance and ensure compliance with management and information security policies
- Work with virtual teams located in different time zones and with differing cultures.
- Use abilities to positively influence customers and stakeholders, and properly manage divergent expectations

**Qualifications**:
Basic Qualifications:

- 5+ years of work experience in Technical Program Management or Solution Architecture practices enabling infrastructure (HW/SW) design, development, and deployment. Demonstrated understanding of architecture planning and infrastructure projects for high availability and high volume service platforms with significant experience in organizations bringing to bear lean/agile methodologies
- Bachelor’s Degree in Computer Science, Software Engineering or MIS with an Advanced Technical Degree.

Preferred Qualifications:

- Masters Degree in Computer Science.
- PMP/Solution Architecture or similar certifications
- Experience with Waterfall and Agile (SCRUM, XP, Lean & Kanban, etc.) methodologies
- Experience with IT Architecture (high-level & detail-level design, blueprinting, design patterns) and Project Management Tools (Clarity, MS Project, Rally, Jira, etc.)
- Preferred ITIL v3 and TOGAF Certification
- Naturally exude team-building, motivating, and conflict-resolving qualities
- Exemplary English communication skills (written and verbal)
- Cross-cultural and diverse teams' collaboration and pa