Head of Retail Assets and Cards Sg

2 weeks ago

Singapore CIMB Group Full time

Responsible for the entire P&L of SG Retail Assets, Credit Cards and Personal Loan via both digital and offline approaches, ie. Product Management, Usage & Acquisition, Service Excellence, Business Support.

**Responsibilities**

Strategy and Planning
- Responsible for the strategic direction and outcomes of the CIMB Bank’s retail mortgage, credit card and personal loan businesses, covering financial performance, operational efficiency as well as talent and capability development.
- Plan, organize, direct and control the department’s activities and resources in order to meet the annual objectives.
- Responsible for defining and developing retail assets, credit cards and personal loan strategies, products and services for consumer clients to effectively capture the rapidly growing opportunities across the market.
- Keep abreast of the market landscape in order to be able to take actions to capitalize on opportunities and threats.
- Establish sales objectives and strategies by setting sales targets for the various channels and resolve any variances promptly and effectively.
- Grow customer base and ENR.
- Assess market conditions, define, recommend, implement and monitor efficient credit card and personal loan strategy in order to gain the market share in term of acquisition, card base, cross-sell, billings, loan base and reduce charge off, loss rates.

Business Performance and Management
- Develop annual business plans across units and review business objectives periodically.
- Drive all management business objectives in order to increase the department’s profitability.
- Ensure effective utilization of manpower and responsible for monitoring operating cost effectiveness of Retail Assets, Credit Cards and Personal Loan department.
- Ensure each of the unit meets all its financial obligation by developing departmental budget with clear financial targets, and ensuring all financial matters are dealt with in a prudentially acceptable manner, complying with the bank's and regulatory standards.

Digitally-Enabled
- Technical expertise and experience to develop digitally-enabled solutions to deliver effective product propositions to customers.

People Management
- Participates in the selection and development of staff. Interviews, coach, advise, evaluates the performance of, and when necessary, disciplines personnel.
- Reviews recommendations of subordinate managerial and supervisory staff and provides guidance in resolving complex or sensitive problems.
- Maintains and promotes positive employee relations in the work environment.
- Work with all in country and regional stake holders to groom the talent and succession plan.

Regulatory Compliance
- To oversee efficient operations control and adhere to credit risk management policies and guidelines.

**Requirements**:

- Masters / University degree or equivalent qualification in Business Admin, Banking & Finance or related field.
- Minimum 15 years experience in credit cards and personal financing business in management role with country P&L responsibility.
- Minimum 3 years experience in senior management role in consumer credit cards & personal financing division.
- Experience in Digital Lending products and/ or Personal Loan business preferred.
- Proven Track Record in Consumer Lending Business.
- People Manager with entrepreneurial business mindset, aggressive, analytical.

  • Svp, Cards Application Services Development Head

    23 hours ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** **Date Posted** 2 hours ago Additional Details **Job ID** 1247 **Job Views** 1 **Job Description**: Job Responsibilities Bachelor's Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory More than 15...

  • Consumer Retail Channels, Cards Specialist Sg

    1 week ago

    Singapore CIMB Group Full time

    Assist team lead in Retail Banking Applications-related projects and solutioning activities and ensure successful delivery and support of the project. - Involved in the technology related solution and delivery for Retail Banking Applications (Credit Cards, Online banking, mobile banking, ATM, Digital Forms, Loan Originating System, CRM, etc.). - Provides...

  • Neobank & Retail Cards Intern

    6 days ago

    Singapore NIUM PTE. LTD. Full time

    Neobank & Retail Cards Internship at Instarem - Assist in market research and analysis of neobanking and retail card products in Singapore and APAC - Work closely with marketing, partnership, and analytics team to drive campaigns, track performance and identify improvement opportunities - Analyse customer data, interpret indicators and trends to identify...

  • Vp, Operations Excellence, Card Operations

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Date Posted** - 3 hours agoAdditional Details **Job ID** - 108488**Job Views** - 1- Job Responsibilities - Spearhead key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journeyDrive data-driven...

  • Head of Credit Cards Products Citibank Singapore

    5 days ago

    Singapore Citi Full time

    The Head of Credit Cards Product Head is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating...

  • Consumer, Retail Channels, Cards Tech Senior Lead Specialist Sg

    2 weeks ago

    Singapore CIMB Group Full time

    **Responsibilities**: - Assist team Consumer, Retail Channels, Cards Tech Head in Retail Banking Applications-related projects and solutioning activities and ensure successful delivery and support of the project. - Involved in the technology related solution and delivery for Retail Banking Applications (Online banking, mobile banking and its supporting...

  • Project Manager, Card Centre

    2 weeks ago

    Singapore BANK OF CHINA LIMITED Full time

    Jod Description: 1. Overall in charge of drafting, clarification and consolidation for User Request, which includes mobile banking, card issuing functions, Acquiring testing and other system projects. Closely follow up with IT department, head office, be responsible for UAT testing until production, and manage various issues raised due to the launch; 2....

  • Head of Payment Solutions and Card Usage

    2 weeks ago

    Singapore HSBC Full time

    -Job description**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Fca - Segment Head Sg

    2 weeks ago

    Singapore CIMB Group Full time

    **Transaction Monitoring** - Manage the FCA team, which performs analysis on transaction monitoring alerts generated from AML/TM monitoring system. The FCA team will close where the alert is non-risk relevant and escalate to SG CMP where it may be risk relevant. SG CMP will review the escalations to determine if a STR is warranted and manage the customer’s...

  • Product and Customer Analytics Head SG

    1 week ago

    Singapore CIMB Singapore Full time

    Join to apply for the Product and Customer Analytics Head SG role at CIMB Singapore Join to apply for the Product and Customer Analytics Head SG role at CIMB Singapore Get AI-powered advice on this job and more exclusive features. Job DescriptionThe Product and Customer Analytics Head (VP equivalent) for SG Consumer Banking will lead and develop a team...