Customer Service Executive

1 day ago


Singapore Eco Special Waste Management Full time

**CUSTOMER SERVICE EXECUTIVE**

**Job description**:
a. To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.

b. To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.

c. To prepare invoices, monthly reports for consolidated billing.

d. To maintain and upkeep the filing system and SWM software on all aspects of waste information.

e. To assist Customer Service Manager to ensure smooth daily operational in the team.

f. To assist Customer Service Manager and Director - Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.

g. To update customer database in respect of customers and potential customers.

h. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

**Job requirement**:

- Diploma holder and above
- **At least one year Customer Service experience (MUST)**
- Good communication skills and pleasant personality

**Remuneration Package**
- Basic salary: S$2,500 - S$2,800
- Applicable incentive scheme -quarterly
- Prefer Chinese
- Performance Bonus
- AWS

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $2,800.00 per month

Schedule:

- Monday to Friday
**Experience**:

- Customer service: 1 year (preferred)



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