Senior Telecom Analyst
5 days ago
Collaboration with internal and external customers to understand current and future requirements and develop scalable and cost efficient Network solutions
- Performance of design, configuration, implementation and documentation services for variuos Network (data, voice and security) projects
- Supporting of the Global IT Infrastructure projects, particularly IT network projects, by providing the local knowledge and contacts,
- Liaison with Global IT Infrastructure Support Teams to manage the day-to-day operational escalations
- Assistance with troubleshooting of highly complex network problems and act as a high level escalation points
- Performance of complex engineering, design, implementation and maintenance tasks on the LAN, WAN, and telephony systems
- Assistance in break/fix analysis and defect resolutions
- Adherence to the Company’s IT service management processes including - Incident, Change, Problem, Asset, Configuration And Release Management, Request Fulfillment, and other requirements as determined by the Relationship Manager from time to time
**Education**
- Post-secondary degree or iploma in Information Technology or a related field
- Cisco network certification - CCNP minimum, CCIE would be an asset
**Job Type**: Permanent
Schedule:
- Monday to Friday
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