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Ops - Operations Analyst beginner

3 weeks ago

Singapore Rapsys Technologies Full time

**Job Duties & Responsibilities**
- Identify and implement preventive measures for process improvement, evaluate potential operational risks
- Identify security operations gaps, vulnerabilities, associated risks, and mitigation strategies in our internal and outsourced vendor environment
- Perform data analysis or policies/standards/procedures review to ensure compliance
- Track process improvements or issues to ensure timely closure
- Perform risk assessment and identify mitigation controls for the risk areas identified
- Monitor outstanding risk items and audit issues to ensure proper ownership and follow-up to track closure
- Monthly & quarterly regulatory KRI review & submissions for the department
- Conducting the unit Risk & Control Self-Assessment (RCSA) half yearly
- Run the day-to-day operations and tasks of the ID control team. E.g. Ensure all privileged ids are lodged into cyber-ark (software password vault), handover to id management, review privileged ids privileges and usage

**Outsourcing**
- Act as liaison for IBG Technology with Group Risk / Compliance / Legal / Audit for Outsourcing Risk Management
- Assist the technology service delivery manager in managing outsourcing partners (internal & external) in the areas of risk and control.
- Timely submission of outsourcing risks reports and escalation to senior management for ‘poor’ or ‘fail’ rating
- Ensure Key Performance Indicators are regularly monitored and met
- Ensure documentation and processes complies with regulatory requirements and bank’s policies and outsourcing framework
- Conduct briefings or lessons learned relating to Outsourcing Risk, Business Continuity Plan (BCP), and Regulatory requirements

**Required Experience**
- Degree in Computer Science, Engineering, Information Technology or related discipline from a recognized University with minimum 5 years of working experience in the Financial / Banking IT industry
- Familiar with Applications Delivery Life Cycle, Project Management best practices and IT Controls Familiar with IT control over different operating systems and database platforms will be preferred
- Meticulous with an eye for details and the ability to perform deep-dive investigation and crunching for control and process issues
- Proactive team player with the ability to work independently with mínimal supervision and equips with excellent communication (both spoken and written), presentation, and business writing skills
- Able to manage stress and multi-task in a fast-paced environment
- Able to collaborate within a team, at various levels of stakeholders
- Able to effectively manage time and prioritize tasks and responsibilities
- Flexibility and ability to multi-task and take on different types of roles and activities at the same time
- Positive attitude and willingness to take on new challenges with an open mind
- Creative, quick & systemic thinking with strong analytical and planning skills

**Job Types**: Full-time, Permanent