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Sales Coordinator

3 weeks ago

Singapore CAPELLA HOTEL, SINGAPORE Full time

**Position Overview**

The Sales Coordinator oversees day to day administrative work for the department and to provide the first form of contact for each client during the enquiry stage.

**The Role**

**Sales Activities**
- Prepare presentation materials
- Prepare information packages and sales kits to support sales engagement
- Prepare sales proposal, contracts & proforma invoice
- Assist to create profile, room and event block in the Opera system
- Assist Managers to retrieve and check guestroom keys prior to site inspection
- Administer inventory control of collateral materials and corporate gift items
- Generate weekly sales report
- Response to enquiries on a timely manner within 24 hours
- Follow up with guests and/or customers on their requirements
- Communicate requirements and/or changes with relevant departments
- Schedule sales engagement appointments for the sales team
- Collect guests' data to support the administration of customer acquisition programmes
- Maintain database of sales leads

**Talent Profile**
- Diploma in Hospitality Management or equivalent
- Prior experience in administration
- Knowledge of Opera Cloud S&C
- Excellent organizational and interpersonal skills