Executive, Operations

5 days ago

Jurong East, Singapore SATS Full time

Job Title: Executive, Operations (Interco), Sales
- Job Location: 31 International Business Park

**About Us**:
SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
- Job Description:
**About Us**:
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

**Why Join Us**:
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

**Key Responsibilities**:

- Oversee and manage daily operational activities to ensure efficient and seamless operations.
- Maintain accurate and up-to-date records and documentation for all operational processes.
- Proactively identify, troubleshoot, and resolve operational issues promptly and effectively.
- Collaborate with cross-functional teams to ensure smooth workflow and clear communication across departments.
- Coordinate with the ordering desk to manage daily workflows, including sample requests and related tasks.
- Monitor and understand stock levels, ensuring timely updates and communication with relevant stakeholders.
- Work closely with various departments to optimize workflows, enhance productivity, and achieve operational goals.
- Develop and implement preventive measures to minimize operational disruptions and improve efficiency.
- Handle inquiries, complaints, and feedback/response promptly and professionally.

**Key Requirements**:

- Relevant academic qualifications
- Minimum 1-2 years of experience in operations, or similar role
- Must own a vehicle and a valid driver’s license
- Preferably 1-2 years of experience in supply chain operations
- Experience in food industry will be an added advantage
- Basic knowledge in Microsoft Office (Excel)
- Good communication, oral and presentation skills
- Ability to collaborate well across teams and work in a dynamic environment with tight deadlines

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