Appdynamics Consultant

2 weeks ago

Singapore Rapsys Technologies Full time

The Consultant role focuses on implementing AppDynamics solutions to meet customer business needs. Working closely with the technical team, Project Managers, and customer teams, the Consultant executes technical components of the engagement under the guidance of senior team members. The role involves deploying and configuring enterprise software, troubleshooting issues, and ensuring successful customer adoption of AppDynamics products.

Key Responsibilities
- Execute technical implementation tasks based on the solution architecture.
- Collaborate with AppDynamics technical leads, Project Managers, and customer stakeholders to ensure timely delivery of solutions.
- Deploy, configure, and troubleshoot AppDynamics products within customer environments.
- Provide technical guidance to customers on using AppDynamics effectively.
- Document implementation processes and provide knowledge transfer to customer teams.
- Report any product-related issues to R&D or Customer Support as required.

Critical Experiences (What Do You Need?)
- Fluent in English with strong communication skills.
- 3+ years of technical IT experience, including:

- o Java or.NET language familiarity.o Deploying and configuring enterprise software.o IT Operations and Application Support.
- Familiarity with APM tools like AppDynamics, RiverBed, New Relic, CA APM, DynaTrace, Splunk, or DataDog is a plus.
- Basic understanding of infrastructure layers, such as OS, disk, network, and storage and cloud systems.
- Application monitoring background and debugging knowledge.
- Consulting or Professional Services experience
- Communicate with the customers/stakeholders to gather requirements and propose relevant technical solutions.Background
- Bachelor’s degree in computer science or a related field, or equivalent work experience.
- Passion for technology and learning.
- Programming knowledge is an advantage.
- Customer-focused mindset.

Success Behaviors (What Does Success Look Like?)
- Strong written and verbal communication skills.
- Effective in collaborating with internal teams and customers.
- Quick learner who can adapt to new technical areas.
- Delivers technical solutions on time while addressing customer concerns.

Certifications (Optional)
- AppDynamics Certified Associate Administrator (ACAA) certified.
- AppDynamics Certified Associate Performance Analyst (ACAPA) certified.
- AWS or Azure Foundation Certified.

**Job Type**: Contract
Contract length: 12 months

Pay: $5,000.00 - $7,500.00 per month

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