Apac Digital

**JOB DESCRIPTION**
The Asia Pacific (APAC) Digital & Platform Services Change team within Corporate Investment Bank Operations was established to manage strategic and digital changes for the APAC Markets Operations organization.

The Digital Solutions team within APAC DPS Change Team leads the implementation of all digital solutions to the organization. Digital Solutions comprises of Intelligent Automation such as Robotic Process Automation (UiPath), Data Transformation Tools (Alteryx, Python scripting), Data Analytics & Visualization Tools (Tableau, Qlik), workflow tools (PEGA) and Content Management tools (Data digitization/OCR) that enhance efficiency, improve quality of transaction management and automate manual processes.

As a Change Associate within the Digital Solutions team, you will support implementation of digital solutions across teams in APAC CIB Operations from solution design to implementation. The uniqueness about this role is that it is not just any project management role, but one is expected to roll up your sleeves and develop solutions using digital tools, proactively perform research & discovery on fintech/new technology solutions. You will have experiences with above digital solution tools and should be passionate about digital technology and have an innovative mindset to discover and bring new ideas and then navigate the way through to successfully execute the idea. Additionally, you should have excellent communication skills to be able to influence and inspire the wider Operations as well as manage key stakeholders globally.

**Job responsibilities**
- Utilize multiple digital tools such as Alteryx, Tableau, UiPath, DocuSign, PEGA Workflow Tool to deploy solutions to the organization to help solve operational problems
- Manage project documentations and tracking throughout the development lifecycle according to existing automation governance
- Understand business processes in detail where required and challenge actively status quo
- Evaluate evolving products or latest cognitive technologies to reinforce product offering
- Communicate for a wide variety of audiences internally and externally (clients and vendors) and active stakeholder management and from project status reporting to escalation of risk and issues
- Conduct industry new technology and fintech research Independently and be able to identify new areas for the team to explore

**Required qualifications, capabilities, and skills**
- Minimum Polytechnic Diploma holder
- Minimum 1 year of relevant working experiences
- Coding experience in one of the tools are must: UiPath, Alteryx, Python, PEGA and keen to learn more
- True innovator from within; Creative and able to think outside the box and curiosity to learn newer products in the industry
- Demonstrate ability to structure complex problems, independently source for solutions
- Excellent time management skills; able to manage multiple assignments under tight deadlines independently
- Strong knowledge of Microsoft PowerPoint, Excel and SharePoint
- Good interpersonal skills, exceptional relationship building and influencing skills

**Preferred qualifications, capabilities, and skills**
- Experience in Operations within the Banking Industry is preferred
- Proficiency in Chinese or Japanese is a plus to review regulations and communication in Chinese and Japanese

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.