Customer Service Officer

2 days ago


Jurong West, Singapore Ebuy Pte. Ltd. (易购生鲜) Full time

**Working Hours: 8:30AM-5:30PM (Mon-Fri)/(Tue
- Sat)**

**Salary: $2000-$2500**

**Location: 32 Quality Road (west)**

**Job Descriptions**
- Handle calls promptly by providing accurate and timely information, alternatives and solutions to customer orders
- Respond to customer queries and concerns with the aim of achieving excellent service standard
- Follow up promptly with customers to resolve issues.
- Provide respondents’ feedback to respective departments to improve customer experience
- Perform after-call administration work such as updating customer data details, filing, and all related matters
**Job Requirement**
- Fresh graduate welcomed
- Good written & oral language in Chinese skills to communicate with Mandarin speaking customers and staff
- Able to work in fast-paced environment
- Proficient in Microsoft Office (Word, Excel)
- Team player with a positive attitude

**Salary**: $2,000.00 - $2,500.00 per month

Schedule:

- Day shift



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