Customer Service Project Coordinator

2 weeks ago


Singapore Thermo Fisher Scientific Full time

**How Will You Make an Impact?**

**What will you do?**
- Supports Project Managers to co-ordinate all service aspects of a clinical trial project / study.
- Coordination and communication of all relevant activities, both internal and external to ensure all aspect of services are in accordance with clinical trial study requirements.
- Coordinate shipment date and monitor shipment delivery to clients to ensure that activities come together in a timely manner to meet the client and study requirements.
- Co-ordination of study returns request in accordance with project requirements.
- Timely provision of reports and other information to clients as required.
- Participation in cross functional business process improvement activities as required.
- To ensure that all processes are performed in accordance to established procedures and cGMP standard.
- Assist management in any other matters as required.

**How will you get here?**

**Education**
- Diploma in Scientific or health care discipline / Business Studies / Logistics

**Experience**
- Experience in Logistics and Coordination
- Demonstrated excellence and able to provide good Customer Service

**Knowledge, Skills, Abilities**
- Computer literate; good working knowledge of Windows and Microsoft Office Suite;
- Good written and verbal skills;
- Possess good organizational/prioritization skill;
- Able to work with speed and be meticulous
- Previous knowledge of warehousing and logistic work practices from the Pharmaceutical industry an advantage



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