Senior Manager

In this role, you will assist the ED HRTD to supervise the Recruitment and Training operations in delivering efficient HR services as well as spearheading operational excellence via policies, processes and systems. You will also be the sole contributor for Engagement and work closely with the ED HRTD to create a motivating work environment.

As a Senior Manager/Asst Director, your responsibilities include:
Job Responsibilities

A - Recruitment and Training Operations

To coach and give support to the team in the delivery of HR services.

Serve as the primary point of contact for addressing routine and complex HR operational challenges.

Recruitment
- Manage the recruitment and selection process.
- Develop and implement effective recruitment strategies to attract talent. Align recruitment strategies with manpower budget requirements.
- Supervise the onboarding process, and ensure that new hires are led through a smooth process and positive experience from interview stage to 6 months into the role.
- Ensure that interview and selection policies and procedures adhere to fair employment practices.
- Improve the employee experience at all stages of the lifecycle, particularly during key moments such as onboarding, mobility, and offboarding.
- Look at continuous process improvements in recruitment end-to-end operations.
- Maintain accurate employee records and HR metrics (e.g., turnover, retention) to inform strategic decision-making.
- Oversee day-to-day HR related matters throughout the employee lifecycle

Learning & Development
- Provide guidance to HR staff in aspect of Training & Development
- Oversee the learning administration for staff including course registration, maintenance of records, training bonds, etc.
- Ensure that all training databases/documents are well maintained.
- Supervise the planning, arranging and liaising with external vendors for training courses.
- Review and update learning & development policies and processes to ensure alignment with current market practices and organisational needs.
- Accountable for maximising and managing learning resources and budget.
- Support reporting, such as learning updates and learning effectiveness report to management.
- Handle learning administration and operations when required.

B - Engagement

As an individual contributor, support ED HRTD in the following:

- Develop staff engagement strategies and programmes to enhance engagement and organizational culture.
- Design and facilitate interventions which may include vision, mission, values & cultural development programs, and employee engagements.
- Support the conceptualization and operationalization of the engagement efforts to support SBF25.
- Lead the annual engagement survey, analyse the results, and identify areas of focus to develop an action plan and strategies to boost employee engagement.
- Nurture and build the organisational value proposition and culture through supporting the deployment of Emergenetics and other intervention tools.
- Build and execute sustainable plans/programmes to translate our values and culture into concrete actions and create a framework for measuring their effectiveness.
- Manage social engagement events and team building activities.

Job Requirements
- Background in recruitment, training & development
- Background in engagement with projects/initiatives to demonstrate capability
- Minimum 10 years of Human Resource experience with at least 8 years leading a small team.
- Strong writing, presentation and communication skills.
- Strong knowledge in employment laws and best practices in human resources management.
- Ability to build effective relationships with key internal and external stakeholders and have a degree of influence.
- Meticulous and is able to drive and deliver under tight schedules and pressure.
- Possess an agile mindset, with good financial and people acumen.
- Demonstrate a high degree of confidentiality in interpersonal interaction.