
Senior Customer Service Supervisor
7 days ago
The Senior Customer Service Representative (CSR) plays a pivotal role within any organization, acting as the primary point of contact between the business and its customers. This position is essential for ensuring customer satisfaction and loyalty by addressing inquiries, resolving complaints, and providing detailed information about products or services. A CSR must possess strong communication skills, a patient demeanor, and the ability to handle a variety of situations under pressure.
**Key Responsibilities and Tasks**:
Senior Customer Service Representatives are tasked with several critical duties to maintain and enhance the customer experience:
- Problem-solving customer issues and complaints with effective solutions that comply with company policies.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary to resolve customer requests or enhance understanding of customer needs.
- Providing feedback on the efficiency of the customer service process to help streamline future interactions.
- Maintaining a positive and empathetic attitude toward customers at all times.
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Customer Service Supervisor
6 days ago
Singapore ALL GO EXPRESS PTE. LTD. Full timeWe are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain...
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Customer Service Supervisor
2 weeks ago
Singapore MARTINO AGENCY Full timeWe are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain...
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Senior Food Service Supervisor
2 weeks ago
Singapore beBeeService Full time $52,800 - $76,800Job SummaryWe are seeking a motivated and experienced professional to fill the role of Senior Food Service Supervisor. As a Senior Food Service Supervisor, you will be responsible for ensuring that our food service operation is running smoothly and efficiently. You will oversee all aspects of food preparation, presentation, and delivery, as well as supervise...
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Customer Service Officer
2 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Customer Service Supervisor
1 week ago
Singapore HONG HOY CONSULTANCY PTE. LTD. Full time**Customer Service Supervisor Responsibilities**: - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer...
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Senior Service Supervisor
7 days ago
Singapore Hyster-Yale Group Full timeJob Title Senior Service Supervisor **Job Description**: Service Supervisor Job ID 1410 Employment Type Full time Employment Status Permanent Work Hours 40 Travel Required Location HYG Asia Pacific Singapore Lift Trucks Address 16 Tuas Avenue 20 Post Code 638827 Field-Based No Relocation Assistance Available No
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Customer Service Supervisor
20 hours ago
Singapore EU HOLIDAYS PTE. LTD. Full time**Customer Service Supervisor** **Responsibilities** - Follow up and service customers’ enquiries or bookings, before and after-sales - Supervise sale team - Experienced in selling free & easy tour packages and able to meet and achieve sales target - Help customer service managers in any logistic arrangement - Opportunities for travelling...
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Customer Service Supervisor
2 weeks ago
Singapore UNITED LANGUAGE CENTRE PTE. LTD. Full time**Are you an experienced customer service professional or a recent graduate with a passion for growth, seeking an opportunity to lead and excel in the education sector? Are you driven by the prospect of managing a team, nurturing client relationships, and supporting a dynamic sales force? If so, United Language Centre (ULC), a renowned language institution...
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Customer Service Supervisor
2 days ago
Singapore RASA 2 PTE. LTD. Full timeWe are a Halal Restaurant operating in Central of Singapore. We have vacancy for a Customer Service Supervisor to join our team. The person should be very service orientated, dynamic and very most important - a Team Player. Your main duties would be to ensure that our diners are well looked after and that the SOPs and goals set by Management are met. You...
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Customer Service Officer
1 week ago
Singapore TERRA SYSTEMS PTE. LTD. Full time**Vaccination Contact Centre Call Agent** - Answer and attend to incoming calls - Assist callers with vaccination appointment scheduling and all vaccination related queries - Manage and resolve queries, as well as to provide accurate information to callers - Manage large number of calls timely and effectively - Identify and escalate complex problems/ to...