Current jobs related to Customer Service Supervisor - Singapore - MARTINO AGENCY

  • Customer Service Supervisor

    7 days ago

    Singapore ALL GO EXPRESS PTE. LTD. Full time

    We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain...

  • Customer Service Officer

    3 days ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Service Supervisor

    1 week ago

    Singapore HONG HOY CONSULTANCY PTE. LTD. Full time

    **Customer Service Supervisor Responsibilities**: - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer...

  • Customer Service Supervisor

    2 days ago

    Singapore EU HOLIDAYS PTE. LTD. Full time

    **Customer Service Supervisor** **Responsibilities** - Follow up and service customers’ enquiries or bookings, before and after-sales - Supervise sale team - Experienced in selling free & easy tour packages and able to meet and achieve sales target - Help customer service managers in any logistic arrangement - Opportunities for travelling...

  • Customer Service Supervisor

    4 hours ago

    Singapore NATURELAND ENTERPRISE PTE. LTD. Full time

    **Customer Service Supervisor Responsibilities**: - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer...

  • Customer Service Supervisor

    2 weeks ago

    Singapore UNITED LANGUAGE CENTRE PTE. LTD. Full time

    **Are you an experienced customer service professional or a recent graduate with a passion for growth, seeking an opportunity to lead and excel in the education sector? Are you driven by the prospect of managing a team, nurturing client relationships, and supporting a dynamic sales force? If so, United Language Centre (ULC), a renowned language institution...

  • Customer Service Supervisor

    3 days ago

    Singapore RASA 2 PTE. LTD. Full time

    We are a Halal Restaurant operating in Central of Singapore. We have vacancy for a Customer Service Supervisor to join our team. The person should be very service orientated, dynamic and very most important - a Team Player. Your main duties would be to ensure that our diners are well looked after and that the SOPs and goals set by Management are met. You...

  • Customer Service Supervisor

    3 days ago

    Singapore IDEA MANAGEMENT SERVICES PTE. LTD. Full time

    Fine dinning Japanese Ramen Restaurant and looking for Customer Service Supervisor/Captain: **Responsibilities** - Report to restaurant manager and take charge of improving service quality and overall dinning experience - Interact with customers to understand their dinning expectation, collect feedback, minimize unhappiness and complaint - Help out in...

  • Customer Service Representative Supervisor

    1 week ago

    Singapore SALON BIS INTERNATIONAL PTE LTD Full time

    **CUSTOMER SERVICE SUPERVISOR** - High end salon in orchard area looking for customer service supervisor - Attend to incoming calls & customer enquiries. Check in/check out clients - Record/register all clients details in Shortcuts POS system, End of Day Closing - Recommend/provide information about products and services - Assist in marketing tasks as and...

  • Customer Service and Administrative Supervisor

    1 week ago

    Singapore MY BRIGHT EDUCATION CENTRE PTE. LTD. Full time

    **Job Title: Customer Service and Administrative Supervisor **Location**:Tampines **About Us**: We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment. We are now...

Customer Service Supervisor

2 weeks ago

Singapore MARTINO AGENCY Full time

We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain documentation such as correspondence and operational records, and communicate promotional offers to customers.

**Responsibilities**
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of customer service operations.
- Assisting customer service staff with duties where required.
- Training staff in areas of customer service and company policies.
- Managing cashier coverage and customer flow to ensure proficient customer service.
- Monitoring and authenticating returns, exchanges, and voids.
- Investigating and solving customer service complaints.
- Assisting with the development and implementation of service policies, and explaining these to staff and customers.
- Maintaining documentation pertaining to customer service department activities.
- Performing additional duties where needed.

**Qualifications**
- Experience in a similar role
- Outgoing and friendly attitude
- High aptitude for customer
- Effective Communication
- Supervising People
- Teamwork