Executive, Apsn Learning Hub

3 days ago

Singapore APSN Full time

**Role Summary**:
The Learning Hub Executive facilitate the smooth operations of the learning hub and its programme and performs administration on routine learning activities. He/She coordinates the organisation’s products and services by liaising with vendors and stakeholders, managing learner records and updating learning management systems. He/She gathers the learning data collected and conducts data analysis for reporting purposes. He/She assists with the creation of the desired learning environment, and the management of logistics and equipment. He/She assists business development activities by carrying out marketing activities.

**Key Responsibilities**:

- Attend to stakeholder management issues.
- Collate budgetary and financial information relating to the organisation’s products and services.
- Collect data from identified data sources.
- Communicate with stakeholders to provide updates.
- Compile data analysis reports to present findings.
- Conduct initial data analysis and report findings.
- Consolidate data to monitor take-up and completion rates for the organisation’s products and services.
- Coordinate learner registration, attendance tracking, feedback and evaluation reports.
- Coordinate logistics and resources across the organisation and products and services.
- Distribute learning materials to learners.
- Document stakeholder feedback and queries.
- Escalate contractual and performance issues with existing vendors.
- Identify sources to support data measurement and analysis.
- Implement learner record and database management processes.
- Liaise with vendors or services providers to create multi-channel marketing campaigns.
- Maintain training facilities and equipment.
- Prepare documentations for vendor selection processes.
- Support curation of marketing content based on marketing objectives and strategy.
- Track vendor performance.

**Qualifications and Other Requirements**:

- Diploma/Degree in relevant areas and/or Education with at least 2 years of working experience in an ATO
- Familiar with Microsoft Office
- Comfortable in managing Training Management System and Learning Management System

**Work Location: APSN Learning Hub

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