Relationship Manager, Client Coverage

**JOB DESCRIPTION**

Business Corporate Sector Coverage

Position Relationship Manager, Client Coverage

Location Singapore

Reporting to Head of Network Sector Coverage, APAC

ING WB has a presence in 11 markets across Asia. Our team is responsible for managing ING’s inbound business with subsidiaries of international companies across the region. The team in Singapore consists of Local Account Managers “LAM” steering inbound business as well as Regional Account Managers “RAM” who have a regional responsibility for relationships of ING’s global clients headquartered in Europe.

**JOB OVERVIEW**

Based in Singapore, we are looking for a VP/D in the NSC APAC team. Your role as relationship manager is to cover multinational clients and to closely work with the local team taking responsibility for day-to-day activities related to Singapore LAM business. Further, you will also have responsibility as Regional Account Manager (RAM) with the scope to manage the cooperation with the regional subsidiaries across APAC.

You will be an integral member of the APAC-wide group of NSC RMs building existing and new client relationships for ING’s APAC network, optimizing the delivery of all products to clients in collaboration with relevant product and sector teams.

Besides being client facing, you will also work closely with internal stakeholders including but not limited to Credit Risk Management, Compliance, Legal, Customer Services, Mandate Approvers, Products and Relationship Managers in other locations.

**KEY RESPONSIBILITIES**
- Overall responsibility for relationship management, business origination and development for a designated portfolio of NSC client relationships in Singapore and APAC. This includes identifying and originating opportunities across the full range of the bank’s offerings in Lending, Financial Markets, Transaction Banking Services and advisory products
- Primary point of contact for designated corporate clients, serving their commercial banking needs in APAC (as Regional Account Manager) and in Singapore (as Local Account Manager)
- Maximize ING’s share of wallet on client level and grow overall revenues and relationship economic profit of Singapore LAM portfolio
- Support senior members of the NSC Asia team to drive, develop and lead the effective implementation of the bank’s business strategies and policies to achieve financial and business objectives while ensuring sound and prudent business management in accordance with statutory, regulatory and group governance requirements
- Actively engage in local business community to identify, onboard and grow business with key prospect clients with local presence or regional treasury center in Singapore
- Work closely with Parent Account Managers (in client’s home countries) and relevant Local Account Managers (in SE Asia) to execute the client account plans
- Portfolio monitoring including but not limited to reviews/health checks, approval conditions, covenants and to seek required approvals where applicable
- Responsible for Know Your Customer (KYC) within the team
- Periodic industry research, prepare reports/memos and presentations with the team
- Report and mitigate risks in a timely and reliable manner
- Contribute to department or branch projects

**REQUIREMENTS**
- At least 8 or more years’ experience in banking industry, preferable knowledge in client coverage role
- Strong analytical capabilities, detailed and meticulous
- Team player with ability to build effective working relationships with clients, product teams and internal stakeholders
- Mature, self-motivated team player with ability to work independently and under tight timeline
- Excellent communication skills with strong command in both spoken and written English
- Strong collaboration mindset and ability to work with colleagues from different geographies
- University degree in Finance/Economics, or relevant discipline