Senior Associate/assistant Manager, Client Onboarding
2 weeks ago
We are looking for a proactive and self-motivated **Senior Associate / Assistant Manager, Client Onboarding**, be part of our regulatory excellence team within our Digital Green Fintech Group in shaping the future of financial innovation, financial technology, and sustainable technology.
This role will work closely with the Regulatory Compliance and Client Services Team to ensure the firm’s global regulatory obligations are met.
**Responsibilities**:
- Perform comprehensive client periodic reviews in accordance with internal KYC/AML policies and regulatory guidelines.
- Assess changes in client profiles, ownership structures, and activities that may impact their risk classification.
- Conduct name screening for individuals and entities and perform escalations where required
- Liaise with internal stakeholders and clients to gather required documentation and respond to queries.
- Update internal systems and documentation based on findings from the review process.
- Monitor and follow up on renewal cases, ensuring resolution ahead of due dates.
- Identify red flags or potential financial crime indicators and escalate them for further investigation when necessary.
- Ensure compliance with internal policies and external regulatory obligations (e.g., AML, FATCA, CRS).
- Maintain accurate and timely records of client interactions, follow-ups, and approvals
- Provide backup support for ongoing screening and onboarding operations when necessary
**Requirements**:
- Bachelor's degree or equivalent experience with min. 3+ years of relevant onboarding experience within financial services/ fintech/ cryptocurrency industry
- Familiarity with corporate client structures and compliance best practices
- Good working knowledge of financial regulatory requirements, AML risk implication and KYC related topics.
- Maintain strong documentation and audit trails for all onboarding and periodic review activities.
- Familiar with screening tools such as WorldCheck
- Detail-oriented, analytical, proactive and adaptable in a dynamic environment
- Diligent and committed to delivering high quality results with accuracy within tight deadlines.
- Track and manage workload using internal workflow tools, ensuring SLAs and KPIs are consistently met.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Proficient in both English and Mandarin, with strong written and verbal communication skills to effectively work with external clients and internal stakeholders
- Contribute to internal projects, process improvements, and training initiatives.
- Stay current on global AML/KYC regulatory changes and industry best practices.
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