
Innovation & Xlab Technology Manager
8 hours ago
**Job Description - Duties and Responsibilities**:
1. Technology Strategy:
- Develop and implement technology strategies to enhance the agency's operations and services. Identify emerging technologies and innovations relevant to the travel industry.
2. Innovation Management:
- Foster a culture of innovation within the organization. Lead research and development initiatives to create new travel experiences and products.
3. Technology Integration:
- Evaluate and implement technology solutions to improve efficiency in booking, customer service, and operations. Ensure seamless integration of software and hardware systems.
4. Data Analysis:
- Utilize data analytics to gain insights into customer behavior and market trends. Make data-driven decisions to enhance offerings and customer experiences.
5. Cybersecurity and Compliance:
- Ensure the security and privacy of customer data. Stay updated on industry regulations and compliance requirements.
6. Team Leadership:
- Manage a team of technology professionals, fostering skill development and collaboration.
- Delegate tasks and oversee project timelines. Produce and present to Management a monthly result.
**Qualifications**:
- Bachelor's degree in information technology, Computer Science, or a related field (preferred).
- Minimum of 5 years of experience in technology and innovation management, with a focus on the travel industry.
- Strong leadership and project management skills.
- Excellent communication and problem-solving abilities. Proficiency in technology solutions and software relevant to the travel sector.
**Skills**:
- Technology strategy and implementation
- Innovation and R&D management
- Data analysis and interpretation
- Cybersecurity and compliance awareness
- Team leadership and collaboration
- Strong communication and presentation
- Problem-solving and decision-making
- Adaptability and staying current with technology trends.
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