
Account Manager
3 days ago
As a member of the Singapore End User Sales team, you will achieve targets set by the Head of End User Sales, based on Local Unit strategy. In this position, you will deliver appropriate market coverage for new business end-user influencing and service sales in the assigned territory/segment/customer group. Providing alignment with existing OEM and End User Agreements. Accountable for owner decisions in favor of Accelleron in new business and service revenue and margin in the assigned territory/segment/customer group. Pursue binding service agreements with allocated customers and collaborate with the digital team to foster digital business growth. You will build professional long-term relationships with the assigned customer base.
**Responsibilities**:
Execution.
- Execute sales strategies, sales plans and sales support activities plans in his assigned territory/segment/customer group. Deliver sales targets, margin and incentive targets, customer visit plans, customer communication, and events plans. Attend training assigned.
- Communicate and coordinate with Operations, Business Development, Market Communication, and Technical Advisors as required.
- Drive sales of digital solution and service products such as Tekomar Xpert and binding agreements Turbo LifeCycle Care/Turbo Marine Care/Turbo Uptime Care as well as end-user decisions to specify Accelleron turbochargers for their new building projects to capture full market potential.
- Build long-term relationships with assigned customers at all levels, explore new business opportunities & generate a newly installed base, or market share by influencing through key decision processes.
- Ensure adherence to existing rules and policies such as Circular Letters and Compliance.
Business development.
- Support market intelligence and business development projects as required to drive the growth of the business.
- Share information gained from customer visits as part of market intelligence input.
- Support Business Development as required to achieve overall (Local Unit / Service Station) goals.
- Update customer database (ATURB).
Monitoring.
- Monitor & verify major customer complaints & claims and coordinate with other functions to develop a solution. Support the definition/implementation of corrective actions.
- Review, monitor, and evaluate the performance of assigned customer accounts.
- Responsible for assigned sales budget, sales margin, and market share.
Your background
- Successfully completed a Bachelor's or Master’s degree in Mechanical, Marine, Electrical, Engineering, or similar studies.
- Significant and successful working experience in a sales position and/or customer support.
- Knowledge of local and global marine markets, access to decision-makers in key companies, or ability to build up such relationships.
- Ability to establish productive relationships with customers and stakeholders at any level, from executives to operational professionals.
- Fluency in the English language verbal and written (additional language skills are a plus).
- Availability to travel for 20% of the working time.
Your benefits
- Attractive compensation & benefits.
- Employee Assistance Program.
- Global Parental Leave Program.
- Flexible working models.
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