Senior Executive
2 weeks ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
A. Resolution / reduction of invoicing exceptions:
- Participate in weekly conference calls with pre-audit company and Schenker countries
- Monitor countries’ invoice fall-outs through weekly reports from pre-audit company, identify root cause and provide guidance on the resolution of billing exceptions
- Consolidate country feedback on exceptions / weekly SOAs if required
- Support countries with transmission failures in eBill
- Trouble-shoot technical issues with IT and recommend remedial action
- Raise change requests to IT to amend / modify existing erroneous mapping
- Conduct training / re-training on billing SOP and ensure compliance on country level
- Develop and document processes to better manage invoicing exceptions e.g. standardize exception reasons from countries etc.
- Generate internal reports for monitoring as well as to management on demand
B. Billing accuracy and timeliness:
- Track and monitor timely billing and submission of e-invoices against customer’s set targets
- Generate internal reports to tally customer’s monthly / quarterly rating on billing accuracy and timeliness
Skills Required
- Initiative and maturity to work independently
- Analytical, attention to details and process oriented
- Proficient in English both oral and written
- Excellent interpersonal communication skills
Experience & Qualifications
- Ability to co-ordinate with countries, monitor compliance and communicate clearly on regional initiatives.
- 2-3 years relevant experience in the logistics / freight industry with finance background is an added advantage.
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