Senior Executive, Oafa

2 days ago

Singapore Singapore Management University Full time

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Senior Executive (8-month contract), OAFA

RESPONSIBILITIES
- This position is for Office of Admissions and Financial Assistance (OAFA).
- Serve as the main liaison officer on admissions and outreach matters with the College of Integrative Studies (CIS). This includes arranging admissions and scholarships interviews across CIS and the other 6 Schools who co-interview with CIS, as well as liaising with partner schools to arrange learning journeys and school visits related to CIS.
- Handle admissions matters that include:

- Setting up and hosting virtual Zoom sessions for CIS faculty members to conduct applicant interviews.
- Contacting applicants to inform them of their scholarships outcomes; interview dates/times.
- Handling applicants’ requests to change programme / appeal their admissions decision.
- Handling applicants’ queries.
- Support CIS’ admissions events for offerees and scholar recipients, by helping out with event management and support duties.
- Support admissions outreach efforts, social media efforts and signature events as part of the undergraduate admissions team, to share about CIS, answer queries, and help market the new College to prospective students and parents.

QUALIFICATIONS
- Degree in any discipline.
- At least 1 year of relevant work experience.
- Meticulous, with strong administrative skills and the ability to multi-task across different projects.
- Highly proficient with Office tools such as Microsoft Excel and Microsoft Word.
- Comfortable with technology tools such as Zoom, and willing to learn new systems.
- Prior experience with social media platforms that can be leveraged to generate awareness of the new College would be advantageous.
- Strong customer service mindset with the ability to respond to different types of personalities.
- Ability to work on some weekends, if there are interviews or events on Saturdays.

OTHER INFORMATION

**#LI-JN2

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