Data Specialist

2 weeks ago

Singapore National Healthcare Group Full time

-Family Group: Administration

Support the Chief Quality Officer (CQO) and Deputy Director of Quality Resource Management (QRM) to build and implement the new quality data track under Data Analytics Infrastructure (DAI) programme.

To support NHG Leadership decision-making process that improve quality and safety of delivery system, you are expected to perform data analytics and timely reporting by accessing sources of data from the quality database, other quality systems (eg PRISM) and external reports (eg MOH reports).

You and the working team are to collaborate closely with NHG IT partners (iHIS) and institutions Quality Directors to manage and deliver the database or system and governance processes that facilitate the optimal delivery of patient care. You are expected to:

- Perform high level technical assessment of relevant key indicators reported in NHG cluster and dashboards
- Work with NHG institutions to prioritise and scope up the list of indicators, reports & dashboards, etc.
- Ensure the requirements of the stakeholders are catered for at the design and development/ testing phase, including the details of the technical definitions of the indicators and their workflow on how the indicators are generated and where they are reported.
- Identify and propose improvement to increase efficiency and effectiveness of the database/ system or workflow.
- Provide administrative support and provide relevant trainings or briefings to new users or group of users, upon implementation

Your will support performance indicators work by aggregating data from the system, conduct analysis, understand and communicate results and provide recommendations to various quality and safety workgroup or committees such as Quality Directors’ Forum and Clinical Board Meeting, focusing on areas with greatest risks or needs for improvement.

You are also expected to forecast and budget for new IT project and any enhancement or maintenance on existing system.

Other additional functions include assisting in other departmental activities such as Quality Day/ events; identify opportunities to collaborate with internal and external partners for Quality Improvement and Patient Safety related trainings, research initiatives and publications.

**Job Requirements**

**(a) Education/Training/Experience**
- Bachelor’s degree in any discipline from a recognised university
- 5 years of working experience preferably in healthcare setting with minimum 3 years of relevant experience in:

- IT project management
- Data analysis or indicator reporting
- Proficient in the use of BI and visualization tools/platforms (e.g. Oracle OBIEE/OAS, AWS, Tableau). Experience in SQL would be an advantage.
- Proficient in the use of Excel for data analysis, data profiling & data quality troubleshooting.
- Some experience in quality, safety and improvement work would be an advantage.
- Excellent communication, interpersonal and good writing skill

**(b) Personal Attributes**
- Ability to initiate, deliver and drive to complete projects with mínimal supervision
- Ability to organize, coordinate, and execute on details.
- Ability to participate and manage in multiple, concurrent projects or situations and work independently under pressure
- Strong interpersonal and influencing skills in communicating and working with different groups of stakeholders, demonstrates excellent team spirit
- Self-motivated, creative and possess the passion to contribute to the regional healthcare system

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