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Rfs (Request for Service) Manager - St-fnc220728
2 weeks ago
Our client is a well established and growing telco operator. With their expansion scheme, they are now looking for a RFS (Request for Service) Manager.
As a RFS (Request for Service) Manager, you will be responsible for the following:
- Handle all the non standard service requests from client(s) and coordinate with various stakeholders to deliver the request based on requirements.
- Ensure transitions are done properly between project team to operation team.
- Simultaneously drive multiple short-term / long-term complex projects with tight deadlines.
- Lead meetings, presenting to customers, partners / vendors and internal stakeholders.
**Requirements**:
- Project Management experience within a fast-paced high-volume environment is a must.
- Ability to influence others, gain commitments and ensure accountability.
- Strong collaboration, communications, and leadership skills
- Ability to establish and maintain strong relationships within a customer’s organization and escalate if needed.
- Ability to engage at all levels of customer’s relationships.
- Detail oriented with a structured organized mentality.
- High energy, self-starter comfortable with ambiguity in a fast-paced challenging environment.
- Experienced in project coordination and have liaise with various Stakeholders (Sales, presale, client and higher management).
- Direct-report management skills to ensure timely and accurate reporting.
- Basic IT operations knowledge will be an added advantage
