Golf Center Operations Manager

3 days ago


Singapore PGSG PTE. LTD. Full time

Are you looking for a dynamic, growth-oriented company with ample opportunities for career advancement and professional development? GOLFTEC Singapore might be the perfect fit for you We are seeking a highly motivated and experienced Center Operations Manager to join our team.

**About Us**

GOLFTEC is the world leader in golf instruction, with millions of lessons taught and over 200 centers across the USA, Canada, Japan, China, Hong Kong, and Singapore. Since 1995, our mission has been clear—to help golfers play better. We provide expert golf instruction and custom club fitting, tailored to each golfer's specific needs and goals.

**Key Responsibilities**:

- Oversee day-to-day operations to ensure the center is always in top condition. Supervise transactions and manage merchandise purchases.
- Develop and implement strategies to achieve sales targets. Prepare monthly performance reports and conduct bi-weekly team meetings.
- Plan and execute marketing campaigns, advertising, and promotional activities. Oversee digital marketing to drive customer engagement and business growth.
- Manage recruitment, staff scheduling, and performance evaluations. Lead team development and conduct performance appraisals.
- Manage operational budgets, including manpower expenses. Collaborate with partners and vendors to secure favorable terms.
- Enhance customer service based on feedback, increase membership renewals, and boost referrals. Resolve customer complaints and gather feedback for continuous improvement.Ensure adherence to company policies and maintain confidentiality of all proprietary information.

**Qualifications & Requirements**:

- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3 years of relevant experience in hospitality management, golf facilities, high-end clubs, restaurants, or retail operations.
- Proven experience in managing a team of over 10 employees.
- Strong leadership, organizational, and analytical skills.


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