Sales Enablement Associate

4 days ago

Singapore FAZZ Full time

Singapore

**About the Team**:
The sales enablement team in Fazz forms the backbone of ensuring our customers are able to use our product and services in the most efficient manner possible by providing a world-class onboarding experience.

**What you'll do**:

- Facilitate new customer onboarding (document collection and product demo)
- Work closely with the product and operations team to build and enact processes that improve the customers’ experience
- Build market knowledge from your interactions with clients and contribute to further product development.
- Activate existing customers with new products to promote stickiness
- Ensure all customer records are promptly recorded in CRM (Hubspot)

**What we're looking for**:

- 1 to 2 years of experience in a customer facing role
- Patient and outgoing personality
- Good english communication skills - both written and verbal
- Ability to work independently in a fast-paced environment
- Keen interest in Payments and Finance
- Hands on knowledge of KYB/Compliance processes (preferred)

**About Fazz**:
Fazz is a digital financial services group with a mission to make finance fair and inclusive for businesses in Southeast Asia. We began our journey as a YC-backed company in 2016, empowering micro and small businesses in Indonesia by removing barriers to affordable payment services through Fazz Agen. Over time, we expanded our commitment to serve other underserved businesses, by providing easy access to core financial services, namely payments (cards, local and foreign transfers), savings (cash accounts that earn interest) and loans (working capital loans and credit lines) through Fazz Business. Headquartered in Singapore and Indonesia, we have more than 600 dedicated employees extending across our regional offices in Malaysia, Taiwan and Vietnam. We are also backed and supported by prominent investors including Tiger Global, Insignia Venture Partners, B Capital, BRI Ventures.

**About Fazz Business**:
Fazz Business is a neobank that provides fair and inclusive fintech solutions to businesses in Southeast Asia. Our core financial services include payment processing (cards, local and international transfers), savings accounts with interest, as well as working capital loans and credit lines. By making core financial services easily accessible, our goal is to enable underserved businesses to grow without limits, increasing local economic activity and accelerating Southeast Asia to becoming the next global business hub.

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