Customer Care Officer
6 days ago
Manage incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
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Customer Service Officer
3 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Customer Care Officer
4 weeks ago
Singapore UNITED OVERSEAS INSURANCE LIMITED Full timeSenior Customer Care Officer / Customer Care OfficerAbout the Division/DeptThe Customer Care Centre at United Overseas Insurance Limited is dedicated to delivering exceptional customer service and ensuring a best-in-class customer experience for all UOI customers.Job PurposeThis role plays a pivotal part in driving customer satisfaction and organisational...
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Customer Care Officer
2 weeks ago
Singapore UNITED OVERSEAS INSURANCE LIMITED Full time**About the Division/Dept** The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers. **Job Purpose** As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You...
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Customer Care Officer
2 weeks ago
Singapore JJ CONSULTING SERVICES Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities - Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller,...
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Customer Care Officer
5 days ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers.Customer Care Officer (Office Hours)Trainings are provided/ Fresh Graduates Welcome**Responsibilities**:- Provide quality customer service to customers either by telephone or electronically- Respond and follow up promptly to customer enquiries- Obtain and...
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Customer Care Officer
14 hours ago
Singapore JJ CONSULTING SERVICES Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams.Customer Care Officer (Location: Ang Mo Kio/ Non Shift)SummaryInteracts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate...
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Customer Care Officer
7 days ago
Singapore JJ CONSULTING SERVICES Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities- Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller,...
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Customer Care Officer
5 days ago
Singapore JJ CONSULTING SERVICES Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).**Customer Care Officer (Shift hours/ Location Raffles Place)**Responsibilities**:- Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller,...
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Executive, Customer Service
2 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Care Officer
7 days ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Jobs Highlights**: - Professional training provided - Fun and...