Account Management

1 week ago


Outram, Singapore Red Dot Payment Pte Ltd Full time

**Job Responsibilities and Duties**:

- Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements
- Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants
- Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
- Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively
- Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
- Other ad hoc tasks as required

**Requirements**:

- Strong understanding of both offline merchant ecosystems (e.g., retail stores using physical point-of-sale terminals) and eCommerce platforms.
- Excellent communication, negotiation, and relationship management skills.
- A creative and flexible individual who can multi-task and handle pressure in a fast-paced and changing environment
- Ability to work collaboratively across functions, yet independently

**Job Types**: Full-time, Permanent

Pay: $3,000.00 - $4,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay

Work Location: In person


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