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Ict Executive

2 weeks ago

Singapore FUTUREX TECHNOLOGIES PTE. LTD. Full time

Scope of Services

The general job scope includes, but are not limited to:

- Assist with AV Matters during school activities / functions (i.e., Live Streaming of events, Pre/Post multimedia content production)
- Respond, investigate & provide resolution of incidents with the team of ICT(Associate) and Desktop Engineers involving the following systems / equipment:
1. Computing Devices not restricted to SSOE2

2. Printers

3. Projector, Speaker, Patch Panel, Visualizer

4. Any other relevant ICT Systems
- Perform follow-up with vendor on replacement / repair of hardware.
- Work with Desktop Engineers to regularly update Users / Computer Lab to facilitate software distribution, patch management.
- Guide & assist users to perform in-place upgrade.
- Support the implementation of EdTech tools that support teaching and learning.
- Perform ICT and AV supporting roles as assigned when required by the School Leaders and HOD/ICT.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall mínimally have the following qualifications, skills and

experience
- Experience with help-desk support.
- Understanding of TCP/IP Protocols and LAN/WLAN is an advantage.
- Able to diagnose hardware, software and network problems and propose potential solutions.
- Excellent team player and is able to work independently with mínimal supervision.