
Tech Support Analyst
2 weeks ago
Singapore
- Information Technology (IT)
- Group Functions
**Job Reference #**
- 284847BR
**City**
- Singapore
**Job Type**
- Full Time
**Your role**
- Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like - Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?
- We’re looking for a IT support analyst to:
- support the Service & Product Manager across several technical domains
- contribute expertise to the management of existing and new IT products and services
- define workarounds for known errors and initiate process improvements
- maintain a knowledge database
**Your team**
- You’ll be working in the TOC (Technology Operations Center) Wealth Management team in Singapore. We provide best in class IT services for Wealth Management business. As a Support Analyst, you’ll play an important role in providing availability and stability to the global WM IT platform.
**Your expertise**
- ideally 5-10 years of hands-on experience with UNIX, ORACLE, Sybase, Postgress, Websphere/Tomcat
- proficient with software tools, such as APPDYNAMICS, SPLUNK etc.
- ability to solve complex issues, good at problem statement analysis and solution design thinking
- track record of influencing senior IT stakeholders and business partners
- confident communicator that can explain technology to non-technical audiences
- preferrable knowledge on Securities Settlement and/or Corporate Action
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