Senior Technical Solutions Consultant

7 days ago

Singapore Cresco Data Full time

CrescoData is an exciting market leader in the Commerce space. Headquartered in Singapore, it
delivers Commerce-in-the-Cloud services to enterprise customers across the globe.
This is a unique opportunity to work in an agile market-leading company in a fast growing sector and
work with large global customers. At Cresco we work hard as an energetic tight-knit team, we hustle,
pull together and have FUN

CrescoData is embarking on the next stage of its journey as it has recently been acquired by the
global shipping and mailing company Pitney Bowes. This strategic investment enhances the
Company’s product offerings for mid-high volume Ecommerce shippers. It also accelerates Pitney
Bowes Enterprise Shipping and Locker go-to-market strategy for the Retail and Pharmacy verticals.

This is an exciting opportunity to play an integral role in the integration project and a key part of this
strategy is to seamlessly integrate the CrescoData business into the Pitney Bowes family. Come
and join us on our exciting journey.

**Culture**
Culture is something that is really important to us at CrescoData. You’ll be joining a friendly, inclusive
team that values people, growth, development and fun We regularly run weekly company initiatives
like fitness bootcamps, team building days, monthly awards for going above and beyond and team
events to reward hard work and a great attitude. Expect to join a unique market leading Singapore
company with a global culture and mindset.

**Why You Matter**

This is a critical senior technology specialist that will have the opportunity to work across the
business. You have the flexibility to be based out of Australia, Singapore or India. You will be critical in
supporting the sales, customer success and support team. You will also strategically advise the
development team.

Reporting directly to the CTO, this role suits someone who is looking to utilise their technical skills to
assist with driving revenue.

**Who You Are**

This role is suitable for a mid level professional with experience as a solutions architect or technical
customer facing roles.

You are hungry, driven and enjoy working in a results style environment. We are looking for dynamic,
enthusiastic people who want to learn and make a difference, leaders in the making, people who can
think on their feet, who are not scared to use their initiative and suggest or try new things. We want

CrescoData, 8 Marina Boulevard, #05-02 Marina Bay Financial Centre, Singapore 018981

people who thrive in a fast paced environment. You are passionate about technology and have the
desire to train and exceed within all aspects of the role.

**What You'll Do**

**Pre-Sales + Customer Support**
- Works across the business assisting with technical questions in pre-sales, existing customer

uplift or support projects to ensure scalability, compliance and best practices
- Provide guidance on how to resolve customer-specific technical challenges
- Partner with the Customer Success team to engage clients on discussions, design and
- recommend solutions based on customer’ needs.- Contribute to business development by doing product demos and technical workshops
- Responsible for putting together all technical requirements documents
- Build proto-types for new integrations
- Liaising with customers and channels to setup working test accounts and agree on data flows

**PB integration projects**
Is the key technical touch point for all Pitney Bowes integration projects- Provides integration requirements

**Mentor Development Team**
Build proto-types based on pre-sales requirements- Advises on best implementation method for scale and data security

**Skills and Qualifications**
We'd like you to have the following skills:

- Minimum 10 years of experience working with customers in a pre-sales or post-sales

technical role
- AWS Cloud Solution Architect and Engineering
- Designing technical architecture, including:

- Solution architecture of transactional SaaS platforms and integrations
- composing data flows of interconnected systems
- University degree in computer science, engineering, mathematics or related fields, or

equivalent experience
- Experience presenting technical solutions to non-technical audiences

CrescoData, 8 Marina Boulevard, #05-02 Marina Bay Financial Centre, Singapore 018981
- Strong written skills: Experience in responding to RFP’s and Technical requirements

documents
- Understands and experience in Data Security ideally working with GDPR or ISO2007 data

security requirements
- In addition, the following skills would be useful:
- Expert knowledge of AWS Cloud architecting
- Experience and strong knowledge in AWS
- Ability to perform code reviews
- Proven success at enterprise software ideally in eCommerce, fintech, martech or travel

industries- Passionate in AWS Cloud technologies, AWS Solutions Architect - Associate certification is a
- plus.- Strong communication, presentation skills; outspoken and verbally capable to co

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