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Solution Consulting Manager – APAC
4 weeks ago
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team
Are you looking to join an industry-leading organization? Our Solution Consulting team provides Pre-sales technical expertise to the sales team and customers during the sales process. We provides technical input into bid proposals, projects and technical documents within the sales process and identifies additional sales opportunities with existing customers
About the Role
You will be part of a high growth region with a world-class team working closely with our customers and prospects. You will help to shape and evolve consulting and product delivery offerings and drive new business with your sales partners.
Responsibilities
- Ensuring a thorough understanding of customer's expectations. Meetings with sales and discussions of proposed solution details with the prospect during all phases of the sales cycle
- Presenting the breath of LNRS fraud prevention, identity verification and authentication products and services. Clarifying technical details of functionality, performance, security, best practices, and practical deployment architectures
- Offering consultative approach that includes excellent listening skills and well-positioned questions to identify and recommend solutions to meet customer's needs
- Gaining a deep understanding of our customers, their businesses, and industries. To help them realise their business value and transformations achievable with our solutions
- Guiding customers through proposed solutions, including technical demonstrations, detailed technical and business processes and high-level engagement plans
- Driving opportunities through all stages from inception through internal handover to delivery
- Providing expertise by applying product and/or process to the customer base
- Oversee day-to-day operation of the team
- Good planning, organizational and time management skills
- Exceptional communications skills, ability to forge long lasting internal and external relationships
- Aids with the development of team members
- Monitor team performance
- Shows a good understanding of fraud and identity risk management, relating it to product and service within the firm
- Understands customer use cases and requirements and in turn apply best practices for those prospects/customers.
- Investigates and analyse client business activities and processes to make them more efficient and manage their risk through the use of LNRS solutions
- Actively participates and performs external and internal training
- Look for ways to innovate the team and the team's synergies
Requirements
- Experience in the fraud prevention, risk, or authentication space
- Experience of risk management, fraud prevention, banking industry, identity verification, cyber security, malware research, credit policy or payments industry experience
- Experience working with prospective customers to identify and concisely reflect requirement
- Prior experience in managing a team
- Demonstrate Excellent consultative skills with the ability to collaborate and explore options., Demonstrate and effectively use active listening skills to understand client needs
- Have organizational and project management skills and analytical and problem-solving skills to solve complex business problems
- Demonstrate excellent relationship building skills and the ability to collaborate and interact effectively with internal and external stakeholders
Learn more about the LexisNexis Risk team and how we work here
We are looking to fill this role as soon as possible – apply now to be considered.
Thank you for your interest.
Seniority level- Seniority levelMid-Senior level
- Employment typeFull-time
- IndustriesIT Services and IT Consulting and Financial Services
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