Apac Solutions Consulting Lead

SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimise decision-making, and deliver exceptional customer experiences.

We are seeking a dynamic APAC Solutions Consulting Lead to drive our AI transformation efforts across the region. In this high-impact role, you will lead strategic engagements with top-tier retailers and CPGs, showcasing the power of AI to transform operations across the value chain. You will also play a pivotal leadership role by building and managing a high-performing regional solutions consulting team, ensuring consistent excellence in client delivery and presales support.

**What You’ll Do**:
Client Strategy & AI Transformation
- Lead strategic conversations with C-level executives on how AI reshapes retail operations.
- Conduct discovery workshops to uncover customer challenges and align with SymphonyAI’s capabilities.
- Craft and present compelling transformation strategies for merchandising, supply chain, and store operations.

AI-Powered Retail and Supply Chain Optimisation
- Design, position, and deliver AI-driven solutions for forecasting, replenishment, pricing, promotions, and inventory optimisation.
- Demonstrate tangible business value via live product demos and real-time data analysis.
- Improve customer KPIs like forecast accuracy, margin, waste reduction, and supply chain agility.

Sales, Pre-Sales, and Solution Design
- Drive the end-to-end presales lifecycle—from discovery to proof-of-concept to value realisation.
- Build ROI-driven business cases that prove SymphonyAI’s impact on top
- and bottom-line results.
- Support Sales with tailored solution designs and ensure successful handover to implementation teams.

Team Leadership and Development
- Build, mentor, and lead a high-performing APAC Solutions Consulting team.
- Set regional goals, manage performance, and foster a culture of innovation and excellence.
- Collaborate globally to share best practices, standardize processes, and align on GTM strategies.

Thought Leadership and Market Influence
- Act as a trusted advisor for retailers and CPG leaders as they adopt AI technologies.
- Represent SymphonyAI at industry events, webinars, and executive briefings.
- Stay ahead of market trends and contribute feedback to Product, Engineering, and Marketing teams.

**What You Need**:

- Experience: 8+ years in SaaS, retail technology, or consulting for Retail/CPG clients.
- Retail Domain Expertise: Deep knowledge in merchandising, demand forecasting, category management, replenishment, and logistics.
- Executive Presence: Proven track record engaging with senior stakeholders (CEO, COO, SVP level).
- AI & Analytics Acumen: Experience in AI-based forecasting, decision intelligence, and prescriptive analytics.
- Proven Leader: Experience building and managing consulting or presales teams across APAC.
- Strong Communicator: Exceptional storytelling, presentation, and stakeholder management skills.
- Results-Oriented: Demonstrated success in delivering measurable business impact and meeting or exceeding sales goals.

**What We Offer**:

- Competitive salary and benefits package.
- Flexible hybrid working model.
- Opportunities for professional growth and development.
- Collaborative and inclusive work environment.
- Access to the latest technologies and tools.
- A chance to make a tangible impact on cutting-edge industrial AI solutions.

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.