Apac Programme Lead

JLL supports the Whole You, personally and professionally.

This position is a key management role to support the consistent delivery of project management services (including dedicated staff providing programme management) to a Global JLL Client across an exclusive pan-regional programme of work. The position reports to the Global Account Director [to be confirmed], but interfaces with JLL and Client stakeholders across PDS APAC hubs and across service lines.

The role includes managing the Schedule of Work between JLL and the Client, with the emphasis on:
Consistent project delivery by variable JLL resources to meet the Client’s expectations on cost, time and quality.
The management of a dedicated programme management platform, including project and programme governance, performance management, and driving a culture of continuous improvement in processes
Point of escalation for Client on matters associated with variable project delivery.
Performance management in conjunction with Account / Client KPI’s as defined in the applicable scorecards / Schedule of Work.

Key Client Interfaces
The Client’s Global Workplace Solutions Platform
The Client’s Portfolio Management team
The Client’s third-party Programme Management Office for financial matters (PgMO Finance)
The Client’s third-party Transaction Management team (TM)
The Client’s individual business units / functional support teams
Key JLL Interfaces
JLL Global and Regional Account Executive / Director
JLL in-country project delivery teams [including their line management]
Other JLL business lines such as occupancy planners, transactions, and facilities management
Other Interfaces
Non-JLL delivery teams on ‘inflight’ projects
Non-JLL project team consultants and contractors

Key Responsibilities
Own the relationship with key stakeholders and ensure effective communication. Serve as the single point of contact providing accountability and increased certainty of outcomes. Ensure alignment and communication to client business lines and stakeholders. Where required, manage conflict resolution.
Provide accountability to the Client for project delivery of the programme of works, driving compliance with the Client’s defined requirements.
Provide strategic advice on the best approach to project delivery, in line with the Client’s requirements on budget, schedule and quality. Identify where pre-funding is required and work with the Client to obtain, following the Client’s project expenditure approval process.
Establish and maintain a standard set of practices, processes, and templates, in alignment with the Client’s global processes and playbook, for managing projects consistently and efficiently to reduce project related risk and costs.
Ensure such project and program management processes and systems are efficient and effective, whilst aligned to business needs.
Be accountable for managing all JLL functions outlined in the Client’s Schedule of Work.
Ensure proper contract administration of agreements between the Client and either JLL or other vendor partners, including execution of contracts in an approved form.
Monitor and report on, compliance with Client’s policy, process, and management framework.
Oversee the collection, consolidation and analysis of accurate programme and project data in JLL and Client technology system(s) to drive insights and effective decision making.
Manage the Client’s project expenditure request process, including oversight of JLL analyst resource(s) responsible for actioning such process.
Lead pre-Initiation activities includingliaison with the Client’s Portfolio Managers and Transaction Managers
Support the development of project scope, schedule, budget and risk register for the effective control and management of the project.

Undertake pipeline management activitiesPrepare and present a regional project pipeline, comprising an aggregated view of projects from each portfolio.
Implement measures to create local cost benchmarking and insights to influence Rough Order of Magnitude budget estimates and timelines
Liaise with the Client’s Portfolio Managers and Transaction partners to track project pipeline, its prioritisation, and contribute to scheduled meetings

Support the Client’s ‘Rhythm of Business’ activities, arrange and lead key Client meetings to secure appropriate approvals / decisions.
Be accountable for the overall financial forecasting and cashflow management of projects within the programme, in compliance with the Client’s targets for monthly and quarterly accuracy.
**Lead a team of programme managers and analysts to**: Report on project timelines, technical issues, and stakeholder engagement for capital projects in their respective sub-regions
Provide oversight to all allocated regional projects, give expert guidance and advice on all matters relating to project delivery in their respective sub-region.
Have oversight of project level reporting, ensuring that Project Managers repor