Sales Operations Analyst

**Transform the communications world**:
We're proud (and excited) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS).
- ** What's my job title?** Sales Operations Analyst - APAC / EMEA
- **Where in the world? **You can work remotely from anywhere in Singapore, India or the EU.
- **Working hours? **For this role, you will operate within the Singapore Standard Time (SST)
- **What language(s) will I speak? **Fluency in English

**The Role**:
We are looking for a strategic business analyst who is eager to have an impact on the business.

As an essential part of our local go-to-market team, Sales Operations works with Sales and cross-functional leaders to enable MessageBird's growth and business success. We design scalable organizational structures, drive process improvements, develop data-driven insights and decision making, and operationalize solutions.

**What you'll do**:

- Prepare analyses for weekly, quarterly and annual business reviews, reviewing key performance indicators and goals.
- Work with Sales Leadership on the operating cadence of the business: Forecasting, Pipeline Management, Quota setting, and Funnel metrics.
- Develop dashboards to analyze trends in the business and communicate progress against targets.
- Examine the sales processes and find areas of optimization.
- Design and build data models and tools to improve the sales processes and operations, and develop operational efficiencies.

**What you'll bring**:

- 5+ years of experience in sales operations or an analytical field. Experience at a fast-paced technology company is preferred.
- Operational experience increasing Forecast accuracy, optimizing the sales process, generating sales productivity, leading deal reviews.
- In-depth understanding of Salesforce
- Experience analyzing data (advanced Excel & SQL skills) and using reporting tools (knowledge of Looker is a plus) to communicate business insights
- Excellent communication and interpersonal skills; proven ability to successfully work and partner across multiple functions in an organization.
- Ability to document business processes, use cases, and business requirements; and then implement corresponding solutions in the systems.
- Nice to have: Lean six-sigma or similar certifications, Bachelor's Degree in an analytical field (e.g. CS, Business, Engineering, Mathematics, or Statistics).

LI-AA1 #LI-REMOTE

**What You'll Gain**:

- Remote-friendly environment
- Generous stock options for all Birds
- Opportunity to work abroad according to our internal policies
- Flexible working arrangements
- Home office set-up budget
- State-of-the-art work gear
- Contribution towards your utility costs
- The occasional company-wide and team events
- Learn from hundreds of the best minds in the business
- Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board

**LIFTOFF**:
**Life at MessageBird**

We call ourselves Birds We work fast, grow fast, build fast and focus on impact. We're go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We're smart, fast, and hungry. Our potential for growth is limitless.

**Ready To Fly?**

Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

**Wherever and however you do your best work - we've got you covered**

Headquartered in Amsterdam and with other global offices in Singapore, London and Maryland, we're proud to be a remote-friendly company nested in flexibility. Employees can choose to work from one of our global offices, fully remotely in your country of employment, or a mix of the two. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting.

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

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