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Regional Customer Advisory Leader

2 weeks ago

Singapore SAS Full time

:
**Regional Customer Advisory Leader (FSI) - ASEAN**

**Nice to meet you**

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

**About the job**

The ASEAN Customer Advisory team is looking for a Regional Customer Advisory Leader (FSI) to lead the digital transformation in banking domain across ASEAN region.

**The SAS Vision for Banking**

Banking as we know it is disappearing, and the entire financial ecosystem is undergoing radical change. Digitalization, fintech, regtech, open banking, data privacy and regulatory compliance technologies are all playing a part. SAS believes that surviving banks will be hyperintelligent, AI-driven organizations that can provide personalized, trusted customer experiences, as well as meet risk and compliance mandates. SAS delivers proven value, and we can help you unlock AI’s vast potential for your digital transformation. With SAS, your future is certain.

**Summary**:

- Directly manages a staff consisting of personnel within the Pre-Sales Support Job Families in order to provide sales consultation to SAS customers on our product and solution portfolio.
- Assists in the creation and implementation of sales initiatives, optimal staffing for sales support execution and the establishment of best practices that drive SAS revenue.

**As a Regional Customer Advisory Leader (FSI), you will**:

- Hires, develops and retains pre-sales professionals with the necessary skills to drive our business forward.
- Directly manages day to day activities of pre-sales staff and sales support activities.
- Determines utilization of staff and resources to achieve sales goals.
- Assigns areas of responsibility across team, including sales assignments or product specialty.
- Responsible for consistent team-wide delivery of SAS technology and solution
- messages to customers in sales engagements.
- Provides overall leadership on initiatives and projects; coordinates with other business units & geographies to share best practices and approaches.
- Ensures adherence to sales plans and strategies.
- Assists and identifies key accounts, emerging technologies and initiative areas to determine strategies that maximize revenue.
- Makes decisions for team in support of regional goals and objectives; referring to upper management on major issues.
- Analyzes cost and effort of pre-sales support.
- Supports and reinforces best practices, with heavy emphasis on sales methodologies and consistency across the team.
- Works with sales management to fully qualify and manage the delivery of pre-sales Proof of Concept/Value engagements.
- Creates with customer a business case on SAS technology & solutions and calculates value for the customer
- Follows news/trends of SAS market to execute /fit SAS solutions and technology with business focus. (campaigns, sales initiatives )
- Ensures pre-sales team participation in activities that provide a strong transition to post-sales process and customer adoption.
- Administers all company policy and practices for employees in their organization.
- Performs other duties, as assigned.

**Additional Responsibilities**
- Responsible for creating and maintaining sales support best practices with emphasis on proven methodologies to drive new sales revenue.
- Oversees regional/sector pre
- and post-sales solution strategy and technical architecture.
- Establishes audience with executive level contacts.
- Coordination of SAS activities with external customers, customer relationship events, and securing references.
- Helps identify and communicate approaches to improve SAS offerings and internal processes to meet new requirements.

**Required Qualifications**
- Bachelor's degree, preferably in Business, Computer Science, or quantitative field.
- Equivalent combination of education, training and experience may be considered in place of the above qualifications.
- Demonstrated management skills in a sales organization;
- Excellent knowledge and competence in multiple industry and market segments;
- Excellent interpersonal, oral and written communication, organizational, leadership, and decision-making skills.
- Ability to develop clear business direction;
- Ability to lead and motivate a regional team, develop creative solutions to complex problems;
- Ability to work and learn independently;
- Demonstrated ability to interact productively with all levels of staff.
- Ability to travel.
- Knowledge of sales methodologies and practices.
- Knowledge of company’s marketing concepts.
- Ability to identify emerging opportunity areas
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

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