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Customer Support Executive

2 weeks ago

Anson Road, Singapore Magellan Aviation Singapore Pte Ltd Full time

**About us**:
Magellan Aviation Singapore Pte Ltd is a subsidiary of the Magellan Aviation Group, headquartered in Charlotte, North Carolina, and Shannon, Ireland. We specialize in purchasing and leasing commercial aircraft and engines, recycling aircraft materials, and providing financial products. Our company operates in a dynamic and fast-paced industry, offering innovative solutions to meet the evolving needs of the aviation sector.

**Job Overview**:
Are you looking for an exciting opportunity to kickstart your career in sales? At Magellan Aviation, we provide the training and support you need to succeed As a Customer Support Executive, you will play a crucial role in driving our business forward by generating leads, engaging with potential customers, and closing sales deals. You don’t need extensive experience—just a willingness to learn, a proactive attitude, and strong communication skills. You will receive hands-on training and mentorship to help you excel in this role.

**Key Responsibilities**:

- Lead Qualification: Assess customer needs and determine if they align with the company's products or services.
- Customer Relationship Building: Establish and nurture relationships with potential and existing clients through consistent communication and follow-ups.
- Negotiation: Learn to negotiate pricing and contract terms with customers to close deals effectively.
- Sales Pipeline Management: Track sales progress, identify potential roadblocks, and proactively manage opportunities.
- Account Management: Maintain ongoing communication with existing clients to ensure satisfaction and uncover upselling opportunities.
- Sales Reporting: Analyze sales data to identify trends, track performance metrics, and inform sales strategy.

**What You Need to Succeed**:

- Strong Communication Skills: If you enjoy talking to people and building relationships, you’ll thrive in this role.
- Enthusiasm for Sales: A willingness to learn and a positive, can-do attitude are more important than prior experience.
- Ability to Persuade: Confidence in presenting products and handling objections.
- Organizational Skills: Ability to prioritize tasks and manage multiple leads effectively.
- Basic Industry Interest: While knowledge of aviation is a plus, we will provide the necessary training.
- Teamwork: To work and collaborate effectively with the local and global sales team on routine tasks and projects, when assigned.

**What We Offer**:

- Comprehensive Training Program: We will equip you with the skills and knowledge to succeed.
- Career Growth Opportunities: A clear path for progression within a global aviation company.
- Supportive Work Environment: Work in a dynamic and collaborative team where your contributions matter.
- Competitive Salary and Incentives: Earn based on performance and grow with the company.

**Requirement**:

- 1-2 years of working experience

Pay: $2,400.00 - $3,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Work Location: In person

Application Deadline: 28/04/2025