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Product Support Specialist

3 weeks ago

Singapore WECHAIN FINTECH PTE. LTD. Full time

**Responsibilities**:

- Focus on product development and improvement for VIPs/INS clients
- Design and launch products with CHP and BUs to acquire more VIPs/INS clients and Trading volumes.
- Keep track of new VIPs/INS product deliverable timeline.
- Collecting clients feedback to improve our VIPs/INS product offering
- Working with BI/Sales force to keep track performance of new products.

**Requirements**:

- Must be exceptional at organizing data (excel, google sheet).
- Experience with business intelligence software preferred (PowerBI, Tableau).
- English and Chinese (one fluent, one at least conversational)
- Project experience in financial services, fintech, or blockchain deals.
- Project experience in affiliate marketing, or digital product regional expansion

**Benefits**:

- Up to 20 days Annual Leave
- Festive Gifts
- Flexible Working Hours
- Overtime Meal and Transport Benefits
- Employee Growth Funding
- Group Insurance
- Regular Employee Bonding Events
- Attractive Annual Variable Bonus AND Quarterly Performance Incentives

**Culture**:

- We foster our core values through active listening, caring, and supporting continuous improvement for all our staff members
- Experience the energetic working environment with multicultural staff members with varied skills and experiences