
Product Support Specialist
4 days ago
We are seeking a Product Support Specialist with exceptional communication and customer service skills to join our team.
**Responsibilities**:
As a Product Support Specialist, your duties will include:
- Handling incoming and outgoing calls with customers.
- Delivering outstanding customer service by addressing customer needs and concerns professionally.
- Collaborating with operations for invoicing and finance downpayment transactions.
- Sharing product knowledge, brand policies, and processes to provide accurate and relevant information to customers.
- Conducting product testing and evaluation (technical and product training will be provided).
- Coordinating with third-party technicians to resolve customer technical issues.
- Performing post-repair product testing and demonstrations to ensure customers understand proper usage.
- Working closely with third-party warehouse and logistics providers to arrange deliveries.
- Managing service parts, accessories, and product inventory.
- Assisting the Product Manager with weekly inventory, sales, and service reports.
**Requirements**:
- A responsible individual with a positive mindset
- Eager to learn and capable of working independently with mínimal supervision
- Patient and attentive to customer needs, ensuring a thorough understanding and appropriate support
- Minimum O-Level qualification with proficiency in MS Office
- Strong command of the English language
-
Product Support Specialist
4 weeks ago
Singapore Ashby Full timeJoin to apply for the Product Support Specialist - Singapore role at Ashby Join to apply for the Product Support Specialist - Singapore role at Ashby Hello I'm Laura, a Support Manager at Ashby. I'm excited to share that we're hiring a Product Support Specialist in the APAC region, specifically in Singapore .Please note: at this time, we are seeking...
-
API & Product Support Specialist
4 weeks ago
Singapore persystent consultancy services Full timeYou are a technically adept and customer-focused API & Product Support Specialist with 1 to 3 years of experience or above. You will be working in the US Shift (Night Shift) mode for 5 days a week at TechRyde Private Limited located in Sector-62, Noida. Your role involves providing high-quality technical support, ensuring smooth integration and operation of...
-
Product Support Specialist
21 hours ago
Singapore IntApp Full timeIntapp is looking for a Product Support Specialist to join our Product Support team. This position is a client facing role in which you will diagnose and troubleshoot usage and technical issues with our cloud-based SaaS platform. The Product Support Specialist responsibilities include investigating, triaging, and resolving tickets that flow into the help...
-
Technical Support/product Specialist
1 week ago
Singapore Nano-Purification Solutions Asia Pacific Full time**Technical Support/Product Specialist**: - Functional area: Service - Country: Singapore - City: Southeast Asia - Company name: Nano-Purification Solutions Asia Pacific - Date of posting: May 5, 2025 **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research,...
-
Product Support Specialist
2 weeks ago
Singapore Opus 2 Full timeThe Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents. We are looking for a Product Support...
-
Product Support Specialist
2 weeks ago
Singapore Ashby Full timeHello I'm Laura, a Support Manager at Ashby. I'm excited to share that we're hiring a Product Support Specialist in the APAC region, specifically in Singapore . Please note: at this time, we are seeking Product Support Specialists to cover weekend shifts, as a tradeoff for a weekday. Our available shifts cover a Tuesday through Saturday schedule, or a...
-
Product Support Specialist
2 weeks ago
Singapore ASHBY Full timeLocation Singapore Employment Type Full time Location Type Remote Department Customer Success Customer Support Compensation Singapore SGD 72K – SGD 96K • Offers Equity The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can...
-
Product Support Specialist
3 days ago
Singapore ASHBY Full time $72,000 - $96,000 per yearLocationSingaporeEmployment TypeFull timeLocation TypeRemoteDepartmentCustomer SuccessCustomer SupportCompensationSingaporeSGD 72K – SGD 96K • Offers EquityThe posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including...
-
Product Specialist
2 weeks ago
Singapore Luminance Full timeThis is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation's prestigious Future Fifty list and the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its team of Product Specialists: this team provide...
-
Application Support
1 week ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $4,000 - $8,000 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 94192**Job Views** - 1Roles & Responsibilities RESPONSIBILITIES - Develop test cases and scenarios in order to pinpoint the root cause of product bugs - Follow detailed processes and workflows...