Regional IT Team Lead

2 weeks ago


Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$4,000 - $4,800 Per Month

**Date Posted**

7 hours ago

Additional Details

**Job ID**

3460

**Job Views**

2

Roles & Responsibilities

**Job Summary**:

- Working closely with Epson’s IT systems team to provide helpdesk support to end-users in troubleshooting, resolving issue and execute projects, enhancement.
- Involved in the full life cycle of project, starting from requirement gathering to providing support after project goes live.
**Key Accountabilities**:

- Take ownership of the support call/tickets until the case is closed.
- Responsible of project schedule and deliverable.
- Support project teams for project implementation including estimation, sprint planning, requirements gathering, architecting, developing, testing, issue/risk management, change control and delivery.
- Providing regular progress reports and status to IS team lead as well as managing risk and related queries.
- Involved in UAT, user training, pre-implementation preparation and postimplementation support activities
- Producing all the necessary document such as Functional Spec, Design Spec,UAT Test Case and etc.
- You have a strong ability to support the creation of innovative Digital Transformation strategy and to help deliver and implement an operational solution that is customer centric.
- Provide best practice on customer relationship management allow business to use cloud technology to better connect with customers, partners and potential customers.
- To provide technical advice to the team to achieve their KPIs.
**Key Job Requirements**:

- 3+ years of Technology or Management Consulting experience and Technical aptitude is an essential skill for a digital transformation consultant. Individuals will need experience with various programming languages like SQL and database management skill
- Diploma or Degree in information technology, computer science, or a related field will be appropriate.
- Support project teams and oversee aspects of the SDLC or solution implementation including estimation, sprint planning, requirements gathering, architecting, developing, testing, issue/risk management, change control and delivery.
Good Interpersonal Relationship and Client Relationship (Internal/External Users)
- You have a strong ability to support the creation of innovative Digital Transformation strategy and to help deliver and implement an operational solution that is customer centric.
- Good technical understanding and have a good communication skill.

Tags

regional

it

team

lead



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