
4301- Service Contract Officer
1 week ago
**Location**
Singapore, Central Singapore
**Job Type**
Full Time
**Salary**
$2,000 - $2,400 Per Month
**Date Posted**
6 hours ago
Additional Details
**Job ID**
93817
**Job Views**
1
**Job Description**:
Roles & Responsibilities
**JOB RESPONSIBILITIES**
- To support contracts operations such as new setup, renewal, transfer and termination
- To support backend reporting
**JOB DESCRIPTIONS**
- To set up new machines’ contracts
- To generate and send out contract renewal letters
- To follow up and monitor customer’s reply for contract renewal
- To renew service contract in system
- To attend to customer’s request regarding transfer, termination, extension of contracts (FSA)
- To generate monthly contract renewal report
- To track contract renewal %
- To compile reasons on why customers do not renew the contract
- To generate EOL report and group by customer segmentation
- To assist in customer loyalty/retention program
- To perform updates on service contract in system
- To perform other duties as requested by Management
**MINIMUM REQUIREMENT OF INCUMBENT**
Education: GCE ‘O’ level minimum
**Experience**:
- Proficient in Word, Excel and Powerpoint
- Fluent spoken and written English and Mandarin
- A team player with excellent communication and interpersonal skills
Tags
4301
service
contract
officer
admin
contract
related
matter
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