
Data Centre Manager
2 weeks ago
**Manager, Data Centre Site Operations**
Manages and leads the DC team to operate/maintain 100% availability for the DC facility with compliance to all SLAs, Legal, Budget, Audit requirements and ensuring great customer experience at all times.
Leads and ensures smooth 24x7 running of the operations in the data centre
Acts as Level 3 escalation point by overseeing and resolving all onsite operational incidents and major issues, including any change management activities
Manages M&E and plumbing systems of the building, critical facilities equipment and other equipment associated to DC environment (ie. fire safety, plumbing)
Possess relevant facilities management and/or data centre related certifications, such as ITIL, CDCP, CDCS, etc
Familiar with certifications standards, such as LEED Gold, ISO 20000 / 22301 / 27001, Uptime Institute Tier III, etc
Experience managing and mentoring a team of specialists/engineers to achieve the organization strategic goals
Good vendor management and collaboration skills to works with cross functional teams
Generate and provide periodic reports to management review and meetings
Reviews and approves purchase orders for replacement parts, equipment, etc and supports vendor reviews
Responsible for reviewing and improving of the preventive maintenance program on an ongoing basis
Leads in incident and change management to minimise impact to customer services
Review the safe work responsibilities and ensure strict adherence to the safety requirements, procedures, laws and regulations
Leads all facility management/data centre related certifications and implements related compliance for both internal and external customers
Develops and reviews all policies, SOPs and Emergency Operating Procedures, implements service improvement programs
Leads and ensures smooth 24x7 running of the operations in the data centre
Acts as Level 3 escalation point by overseeing and resolving all onsite operational incidents and major issues, including any change management activities
Manages M&E and plumbing systems of the building, critical facilities equipment and other equipment associated to DC environment (ie. fire safety, plumbing)
Any other duties or project as assigned by the Management
**Requirements**:
Diploma in related Engineering courses
Bachelor's Degree in Computing/Electrical/Mechanical Engineering or related field
MS Office - Outlook, Excel, Word & Powerpoint
At least 5 years of working experience in managing the operations of a 24x7 critical data centre facility
Good knowledge in M&E and building facilities related systems, such as CRAUs, Chiller, PDUs, UPS, Switch Gears Ops, DX cooling, Network structure cabling, Security, etc
Prepared to lead and support major data centre activities during non-office hours
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