Data Centre Operations Manager

2 days ago

Singapore beBeeDataCenter Full time

Job Description

We are seeking a dedicated Facilities Management Technician, Data Centre to support the day-to-day operation and maintenance of facilities services operations. This role requires working shifts to ensure continuous monitoring, maintenance, and incident response for our critical facilities.

The successful candidate will be responsible for providing onsite support activities for data centre operations and critical facilities. They will also perform constant BMS Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre and other systems are in normal function.

  • Provide 24x7 onsite support activities for data centre operations and critical facilities.
  • Perform constant BMS Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre and other systems including PA system, fire safety, plumbing is in normal function (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.).
  • Provide Level 1 escalation point for all onsite operational incidents. Conduct hands-on troubleshooting and ad-hoc repairs of not limited to mechanical and electrical (M&E) equipment.
  • Manage user requests, incidents, changes, problems, and provisioning through the web portal ticketing system.
  • Ensure effective implementation of data centre safety, security, and customer support policies and procedures. Oversee security operations, including managing resources, enforcing house rules, and ensuring compliance with safety procedures.
  • Plan and support all preventive and reactive maintenance activities with minimal disruption to data centre services.
  • Prepare, update and maintain all DC related documentation (such as MOP, SOP and EOP), including reports generation where needed.

Requirements

The ideal candidate should have:

  • Minimum 1-year experience in facilities management or a similar role.
  • ITE/Higher Nitec/Diploma in Mechanical Engineering, Electrical Engineering, Building Management System and Facilities Management.
  • Strong experience and knowledge of data center infrastructure, including UPS, cooling tower, pump and chiller systems.
  • Experience with Building Management System, mechanical (ACMV), electrical maintenance, troubleshooting, and repair work.
  • Knowledge of industry standards.
  • Good MS office skills and interpersonal skills.
  • Comfortable with 12 hours rotating shift from 7am - 7pm or 7pm - 7am and able to work on weekends and public holidays.

Benefits

Successful candidates can expect:

  • Basic Salary + Shift Allowance + Overtime
  • AWS + Performance Bonus
  • Flexi Benefits
  • Comprehensive Insurance Package

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