Customer Service Representative

2 weeks ago


Remote, Singapore SchoolTracs Ltd Full time

**Key Responsibilities**:

- Follow up with clients during their trial periods to ensure satisfaction and address any concerns.
- Facilitate client onboarding processes, ensuring a smooth and efficient transition for new users.
- Conduct system demonstrations for both prospective and existing clients, explaining functionalities and addressing inquiries.
- Engage with our diverse client base and meet their unique needs.

**Minimum Qualifications**:

- Fluency in spoken Cantonese is preferred
- A minimum of 3 years experience in a customer service role.
- Excellent interpersonal and communication skills.
- A proven track record in customer satisfaction.
- Ability to learn and understand our system to provide effective demonstrations.
- Proactive problem-solving skills, with a focus on making things easy for our clients.

**About SchoolTracs**

**Salary**: $2,000.00 - $4,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (preferred)

Work Location: Remote



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