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Customer Service Representative

2 weeks ago


Remote, Singapore Mindverse.AI Full time

We are looking for a Customer Service Representative to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.

**What You’ll Do**:

- Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
- Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.

**Requirements**:

- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced, remote environment and manage multiple cases.
- A passion for AI and helping users succeed.

**Why Join Us?**
- Work remotely from anywhere
- Be part of a supportive team at a high-growth startup
- Competitive salary with potential for career advancement

**About Mindverse AI**:
Built by Ex-Meta Researcher and Executives and back by Sequoia, Mindverse AI is on a mission to create a personal AI that belongs only to you. We are focused on training a thought partner based on your own memories. Join us and be part of our exciting global expansion

Pay: $19.23 - $21.19 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: Remote