
Lead Engineer
2 weeks ago
**Job Detail**:
Job Reference
P4711
Our client is on a lookout for a **Lead Engineer (**End-User Computing)** to join their company
**Responsibilities**:
- Provide technical support to users
- Perform ad-hoc analysis
- Assist users with hardware and software installations
- Perform acceptance testing of installed/upgraded equipment
- Oversee integration, compatibility and continuing operations of systems to ensure mínimal disruption
- Design new methods of highly complex reporting and presentation
- Organize system activities including planned maintenance events, system backup processes and disaster recovery drills
- Develop supporting documentation of all activities
- Coordinate activities to identify, diagnose and rectify problems with little precedence
- Simulate user problems to resolve operating difficulties
- Develop innovative solutions and/or systems modifications to reduce user problems
**Requirements**:
- Degree and above in IT or in a relevant discipline
- Minimum 7 years and above in a similar position
- Able to work in a fast-paced environment
- Added advantage of certification in ITIL, MCSA for Windows 10
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