Senior / Order Fulfillment Specialist

**Job Summary**

If you're looking for a role in Order Fulfillment, then Emerson has a great opportunity for you We are seeking a Senior / Order Fulfillment Specialist who will ensure smooth production of orders by handling inventory, order entries, parts, among others, while ensuring customer service standards are at their highest.

**In this Role, Your Responsibilities Will Be**:

- Conducts regular reviews with other functional teams to ensure smooth production to meet customer delivery date.
- Works closely with store team on inventory management and lead the annual stock count exercise.
- Handles backlog, backlog aging and work with team to report monthly Sales plan.
- Performs accurate and timely order entry into Oracle system.
- Raises purchase order via Oracle system, monitor and expedite delivery with other factories and external suppliers.
- Reviews supplier’s acknowledgement to ensure order accuracy.
- Reviews spare parts, order, replenish and handle parts for SEAT customer and Singapore service center.
- Leads Order fulfilment and Customer service team to support SEA Service Center Flow Controls team operations by ensuring high customer service standards and improved financial performance.
- Responsible for ensuring the Order fulfilment and Customer service team are in compliance with company procedures and policies.
- Drives the Order fulfilment and Customer service team to achieve zero office accident.
- Ensures all service activities are carried out safely and in compliance with company Environmental Health & Safety (EHS) guidelines and procedures.

**Who You Are**:
You recognize that bringing to bear each team member’s unique background and perspective is critical to achieving team goals. You proactively develop relationships with a wide variety of people. You deliver messages in a clear, compelling, and concise manner.

**For This Role, You Will Need**:

- At least 7 years of relevant operational experience.
- Team managerial experience is required.
- Strong experience with business operation system (Oracle, SAP, etc.).
- Familiarity with Microsoft Office (especially Excel).
- A team player with good communication and interpersonal skills.
- Pro-active, independent, able to work with mínimal supervision.
- Ability and willingness to multi-task and manage priorities.
- Matured and independent with a good sense of judgement and a sense of urgency on priorities.
- Ability to work in a fast-paced environment.

**Preferred Qualifications that Set You Apart**:

- Diploma / Degree holder in any discipline.

**Our Offer To You**:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be **competitive within the industry and local labor markets **. We also offer a **comprehensive medical and insurance coverage **to meet the needs of our employees.

We are committed to creating a global workplace that **supports diversity, equity and embraces inclusion **.

We attract, develop, and retain exceptional people in an inclusive environment, where all **employees can reach their greatest potential **. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote **Work-Life Balance **through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a **Safe Working Environment **across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

**Our Commitment to Diversity, Equity & Inclusion**

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

**WHY EMERSON**

**Our Commitment to Our People**

**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**

**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’l