Order Fulfilment Specialist

6 days ago

Singapore beBeeCustomerService Full time $2,700
Order Fulfilment Specialist

We are seeking a highly skilled Order Fulfilment Specialist to join our team.

  • Key Responsibilities:
  • Process customer orders accurately and efficiently using internal systems.
  • Respond promptly to customer inquiries via phone, email, or chat regarding orders, deliveries, and product-related questions.
  • Work closely with the sales and logistics teams to ensure timely and accurate order fulfilment.
  • Maintain accurate documentation of orders, changes, and cancellations.
  • Assist in resolving customer complaints or escalations in a professional manner.
  • Propose improvements to enhance customer service processes and efficiency.

Requirements:

  • Minimum GCE 'N' or 'O' Levels or equivalent.
  • At least 2 years of experience in Order Fulfilment or Customer Service.
  • Prior experience in the food service or hospitality industry is preferred.
  • Familiarity with order processing systems; knowledge of SAP S4 is an added advantage.

Benefits:

  • We offer a competitive salary and benefits package.

Becoming part of our team will allow you to grow professionally and personally. If you have excellent communication skills and are a team player, we encourage you to apply.

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