Clinic Assistant/customer Service Officer

2 weeks ago


Singapore SINGAPORE SPORTS & ORTHOPAEDIC CLINIC PTE. LTD. Full time

**Role Description**
- Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software
- Assist in appointments, operating theatre, ward, and other related bookings
- Assist in patient queries and divert calls to relevant parties
- Advise patients whether cashless payments can be extended for their visits
- Submission of claims through various insurance portals
- E-filing of patient details/chats with patients
- Prepare instruments and assist the surgeon independently for minor surgeries
- This role will require standing in as a chaperone for patients

**Requirements**:

- Able to use Microsoft Office
- Friendly, positive, meticulous, and a team-player
- Service-oriented
- Willing to learn
- Relevant clinic experience prior would be preferred
- 5.5 days: Monday - Friday 9.30 am to 6.30 pm, Sat (half-day morning) 9.30 am to 1.30 pm
- no shift

Closed on Public holidays and Sundays.

WhatsApp only to 96584362


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